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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,099 reviews
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Anthony S.'s profile image
Anthony S. 
on Birdeye

a year ago

Over all great experience just could have been a bit better in communications about the VA loan contingencies... 

Angela O.'s profile image
Angela O. 
on Birdeye

a year ago

The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week. 

Charlene B.'s profile image
Charlene B. 
on Birdeye

a year ago

This has been the easiest thing I've done! I didn't need anyone to help me through it. PennyMac people were excellent! 

Kristopher K.'s profile image
Kristopher K. 
on Birdeye

a year ago

Clean process overall and closing was simple. Some things got a little mixed in the docs but nothing a good title agent couldn’t fix. 

KAREN N.'s profile image
KAREN N. 
on Birdeye

a year ago

Patience, Understanding, Encouragement and Caring! 

SHADI J.'s profile image
SHADI J. 
on Birdeye

a year ago

Overall great process. Streamlined. Look forward to doing business with my lender in the future. 

Bradley G.'s profile image
Bradley G. 
on Birdeye

a year ago

I had Pennymac for our home mortgage before and had a great experience with them. It was easy to decide which lender to come back to. Great service and great rates. 

PETER D.'s profile image
PETER D. 
on Birdeye

a year ago

The loan process was very easy to follow, and Liem was very responsive to any questions we had. The closing process was very easy and thorough. 

Timothy S.'s profile image
Timothy S. 
on Birdeye

a year ago

My entire team was phenomenal to work with. Especially Maha who had the task of initial contact and documentation requests. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,099 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.