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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Destini was super friendly and had great communication during the closing process.
The process started off great with Donald, he explained the loan process and what the expectation was. When contacted by Barry, he too explained the process but did not provide a direct contact number or email until much later in the loan process. This was an initial request from me to Barry upon our first conversation.
Communication was great! Kept me informed throughout process!
The Loan Officer and the loan process went very well. Everything was thoroughly explained and I was kept aware of each step along the way. I was actually surprised that my re-fi closed within 15 days!
Brittany was amazing te entire time. For the most part Dominique was pretty great too. The rest of the team was absolutely terrible. They caused an immense amount of confusion and turmoil. Honestly, I don't think I will ever use PennyMac after this.
As soon as Letisa became our contact processor things went smoothly
I had weekly updates with the progress of the loan. My questions were answered in a timely manner.
The process went smoothly, everyone was very professional and my questions were answered promptly.
The process was fast and professional!
PENNYMAC has a 4.4 star rating with 48,998 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.