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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,998 reviews
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CHERYL G.'s profile image
CHERYL G. 
3 years ago

Destini was super friendly and had great communication during the closing process. 

Daryl H.'s profile image
Daryl H. 
3 years ago

The process started off great with Donald, he explained the loan process and what the expectation was. When contacted by Barry, he too explained the process but did not provide a direct contact number or email until much later in the loan process. This was an initial request from me to Barry upon our first conversation. 

BRITTANY G.'s profile image
BRITTANY G. 
3 years ago

Communication was great! Kept me informed throughout process! 

Juanita S.'s profile image
Juanita S. 
3 years ago

The Loan Officer and the loan process went very well. Everything was thoroughly explained and I was kept aware of each step along the way. I was actually surprised that my re-fi closed within 15 days! 

Robert W.'s profile image
Robert W. 
3 years ago

Brittany was amazing te entire time. For the most part Dominique was pretty great too. The rest of the team was absolutely terrible. They caused an immense amount of confusion and turmoil. Honestly, I don't think I will ever use PennyMac after this. 

Paul I.'s profile image
Paul I. 
3 years ago

As soon as Letisa became our contact processor things went smoothly 

Shanna M.'s profile image
Shanna M. 
3 years ago

I had weekly updates with the progress of the loan. My questions were answered in a timely manner. 

Christine T.'s profile image
Christine T. 
3 years ago

The process went smoothly, everyone was very professional and my questions were answered promptly. 

Steven P.'s profile image
Steven P. 
3 years ago

The process was fast and professional! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,998 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.