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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank You so much for everything
Letisia was great to work with. She was prompt and accurate.
It felt like there were too many cooks in the kitchen. I was being requested to submit the same documents many times over. We closed later than planned (still waiting on the $1000 that was promised for closing late). During this transaction it felt everyone was blaming each other for hold up. Agents blaming agents and lenders, lending waiting on the abstracts, everything. It was just a messy transaction. I was asked to supply more documents to PennyMac and before I could submit them, I was approved. I guess they were not abs... read more
Suzanne explained everything in a clear and easy manner so that I understood everything that I was signing. She answered every question I had until I was completely sure of the answer as a matter of fact she even had me explain the answer back to her so she knew I did understand.
Everything was smooth and easy. No hassle at all.
Every person i spoke with was extremely friendly and helpful. If i had any questions they were answered promptly. Easy smooth process.
Great help and communication
All my questions were answered very promptly. I like that in customer service. And when I had concerns, they reassured me with great results. They did an amazing job
Sandi M. was awesome and was always on top of anything that needed to be done in order to move forward to close. IF HER BOSS CAN SEE MY COMMENT... GIVE THIS WOMAN A BIG RAISE!!!!!! THANKS FOR EVERYTHING SANDI... TOM S
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,017 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.