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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Paul A.'s profile image
Paul A. 
4 years ago

Great overall service! 

Phung P.'s profile image
Phung P. 
4 years ago

This is something new for me and it's a great experience and the team always here to help me. Thank you so much 

Darlene S.'s profile image
Darlene S. 
4 years ago

This is the second time using PennyMac and one again, they didn’t disappoint. The staff is professional and prompt in their responses. I would highly recommend using PennyMac for all lending needs. 

Monica O.'s profile image
Monica O. 
4 years ago

Good process. 

William D.'s profile image
William D. 
4 years ago

Almost lost closing date because of last second unknown requirement… no communication from settlement agent for debt payment at all 

Jillian C.'s profile image
Jillian C. 
4 years ago

Every step of the mortgage application process with Pennymac was clear and efficient. Both Aaron and Rosario were wonderful to work with. We've already recommended Pennymac to friends shopping for homes. Thank you! 

Brandon H.'s profile image
Brandon H. 
4 years ago

Mrs. Olivas wasn’t with me for a majority of the process so it’s not really fair to give outstanding marks for other peoples work. Mrs Raylee Gotham did a majority of the selling and preparation and I would much rather fill out a survey on her to express my satisfaction with Penny Mac. As far as referring people to Penny Mac. I get solicited for someone that already has my business. Not only will I look to refinance with another company if that continues to happen, no matter the rates, but I sold my rental property because ... read more

Robert P.'s profile image
Robert P. 
4 years ago

We probably weren’t the easiest customers to deal with mainly because of the underwriting department continually requesting the same documents numerous times. Sandra was always professional and maintained her “cool” through the whole ordeal. She is certainly an asset to the Pennymac team. 

Stacey L.'s profile image
Stacey L. 
4 years ago

I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.