This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was great to work with. Very pleasant and knowledgeable. It is so refreshing in this day & age to have a pleasant person to work with:)
Wondering why I am getting a survey from Andy when I never dealt with him thru this whole process. It was someone else
The overall communication and education throughout the process was a constant. I did not feel like any ol customer or just a number. I felt appreciated as a customer and cared for each step of the way!
Everything was great but sometimes had phone reception issues.
Excellent experience Thanks
The worst thing is when you call you don't get the same person but everyone was very helpful
Although errors with PennyMac requesting documents repeatedly were not Paulett's fault. I still have concerns regarding this matter because it was time consuming.
Working with Pennymac, specifically Jamie Wright was a pleasure. Answered or returned my calls quickly. Extremely knowledgeable and friendly. The entire process felt like it was being handled by a friend who truly had my best interest in mind. I would definitely recommend.
Overall my experience was great. The only glitch was that some documents were requested more than once. And some documents were self explanatory and required multiple additional documents to clarify.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,341 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.