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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service.
Excellent customer service. Accurate information. Super fast closing
The terms and conditions were communicated correctly and my loan officer worked hard to get us the best loan conditions possible.
Explained everything great and was there for me if I had any questions or concerns. Give him a raise!
Simple, respond to questions asked by phone and email.
More positive customer service communi
At first, my husband & I was hesitant but the process was very easy going. Cesar Fierro made it simple for us to understand. From start to finish it was the best experience we had. Thank you so much for helping us. We appreciate you & PennyMac.
Ask for documentation all at once instead of piecemeal. One minute told no further documents needed and then by the afternoon more was being requested. Was told a mobile notary could be used but failed to inform that there would be a charge for that. Ended up traveling to the office for closing.
Make it easier to get a hold of the people you’re dealing with “directly” A quicker response to emails would be good!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,957 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.