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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ivonne was fabulous to work with and helped us immediately when we had a question. She was fantastic
As a whole things went very smoothly
Great service.
Excellent customer service. Accurate information. Super fast closing
Everyone I dealt with was willing to help me. No one acted like I was bother to them I was provided wirh clear and concise information every time I called.
I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast.
Faiza was nothing but professional but she works for idiots that probably couldn’t put together a coherent sentence to save their life. She is the saving grace of this whole affair. Her and her boss Lorrie deserve high praise and promotions because ur underwriters are worth crap.
More positive customer service communi
Make it easier to get a hold of the people you’re dealing with “directly” A quicker response to emails would be good!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,513 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.