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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,099 reviews
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Sequoia R.'s profile image
Sequoia R. 
on Birdeye

a year ago

The loan process was in a timely manner, the only concern I have is that my credit cards have not been paid off as yet…kind of concerned 

Oscar J.'s profile image
Oscar J. 
on Birdeye

a year ago

Overall my experience was satisfactory, I was also informed of upcoming events or needs for the company by Miss Lacoco this allowed time to prepare me to have all that’s needed ahead of time. Though there have been plenty of items requested multiple times that had already been given staff both Mr Osborn and Mrs Lococo went and reviewed all items and confirmed all that was given and received between both parties had been received accordingly. This allowed for better communication and smooth processing the rest of the way due ... read more

Paige H.'s profile image
Paige H. 
on Birdeye

a year ago

If my phone calls were returned. If my concerns were taken more seriously. The overall organization seemed very poor and at one point I even felt like I was being scammed. 

ADRIAN M.'s profile image
ADRIAN M. 
on Birdeye

a year ago

Very pleasant experience and very clear communication. 

GARLAND M.'s profile image
GARLAND M. 
on Birdeye

a year ago

Peter was great and looking forward doing business with him in the future 

Roxana P.'s profile image
Roxana P. 
on Birdeye

a year ago

The loan was processed very fast 

Vincentia W.'s profile image
Vincentia W. 
on Birdeye

a year ago

Every time I called with a question, I never talked to the same person. Each time I had to start from the beginning. Talked five to six people. 

Arturo F.'s profile image
Arturo F. 
on Birdeye

a year ago

The service was good. I was very satisfied with the service and friendliness. She was very helpful and made the process less stressful and fast. 

Eric A.'s profile image
Eric A. 
on Birdeye

a year ago

Great people to work with 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,099 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.