PENNYMAC

Moises A. 

on Birdeye

4 years ago

it was okay, was charged way more that what I was originally told. 

ZACHARY S. 

on Birdeye

4 years ago

I reached out to lattice multiple times, I never heard back. We spoke one time and that was her informing me we would be working together. After that I didn’t communicate with her again. James Bruce did an exceptional job but overall I wouldn’t recommend my family to this company 

KOFI B. 

on Birdeye

4 years ago

Simplicity of the process 

Benjamin J K. 

on Birdeye

4 years ago

Process was made and felt smooth 

Brian F. 

on Birdeye

4 years ago

Great experience! Will do business again! 

Tanya A. 

on Birdeye

4 years ago

The PennyMac team met our needs! All who we spoke to were professional, knowledgeable, and friendly. The level of customer service is to be commended as all options were presented and established time lines were met. 

JAMES R. 

on Birdeye

4 years ago

Our experience with Nancy Olivas was superb. Having given Nancy high marks, we experienced numerous duplicitous , unnecessary and confusing handling by “others” on the PM Team. Thank you for this opportunity of expression, and please do not allow these comments to reflect adversely on Nancy 

Melissa R. 

on Birdeye

4 years ago

While there were one or 2 areas that we were stressed about, especially with the final approval portion, Sandra and the PennyMac team were able to assist with these issues, mainly with the underwriter for the final approval. Overall, it was an "easy" process, well as easy as any mortgage for a new home is. Thank you Sandra for your assistance and for dealing with our Panic at the end. Yours and the teams' assistance was invaluable. 

David A. 

on Birdeye

4 years ago

Great smooth experience