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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymac as a whole is an amazing company that I have been blessed to be able to work with to purchase and now refinance my home twice. It's been effortless and their communication and handling of everything is simply amazing.
Business response:
Thank you for taking the time to share your experience with us, Erika. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I enjoy working with PENNYMAC!!!
Business response:
Hi Brittani - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you for the easy, smooth and friendly process from start to finish!!
Business response:
Hi Cheryl - Your feedback is greatly appreciated. Thank you for the review.
Easy process with great staff helping along the way.
Business response:
Hi Bhalmiki - Your feedback is greatly appreciated. Thank you for the review.
Outstanding customer service and communication skills during the process.
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Excellent service, very communicative at any part of the process
Business response:
Hi Nector - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I was happy with them until recently. I pay escrow account so they can pay my taxes and my property insurance. Today is November 29th and my homeowner's insurance is due December 2nd. So far PennyMac has not paid my homeowner's insurance. I had to pay for it or I would lose my homeowner's coverage. Penny Mac, you need to refund me my escrow account.!
Business response:
We appreciate your review, Karen. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The process was easy throughout and I can't be happier
Business response:
Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great service thanks.
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,581 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.