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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
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Melissa K.'s profile image
Melissa K. 
on Birdeye

3 months ago

We are very thankful for everyone at PennyMac who helped us with our home loan. From Nikki who helped us in the very beginning,to the mortgage success team,to Faiza helping us through the processing phase and closing. Everyone was awesome! 

Business response:

Thank you for the positive review, Melissa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William W.'s profile image
William W. 
on Birdeye

3 months ago

Ammie was curteous and professional. She kept us abress of our loan process and seemed truly concerned. Thank you 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Elizabeth Segrest B.'s profile image
Elizabeth Segrest B. 
on Birdeye

3 months ago

My loan officer was amazing! Walked through every step, answered questions, he was wonderful. 

Business response:

Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tom D.'s profile image
Tom D. 
on Birdeye

3 months ago

Outstanding!! 

Business response:

Hi Tom - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Elena H.'s profile image
Elena H. 
on Birdeye

3 months ago

Excellent experience. James V and Paulette W are—right people, right place, right attitude. Made me feel important—not an Inconvenient. They are knowledgeable, polite, approachable, friendly, helpful, concise/excellent representative.  

Business response:

Hi Elena - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Anthony W.'s profile image
Anthony W. 
on Birdeye

3 months ago

Very good people to work wit 

Business response:

Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jasper P.'s profile image
Jasper P. 
on Birdeye

3 months ago

Outstanding  

Business response:

Hi Jasper - Your feedback is greatly appreciated. Thank you for the review. 

Michael M.'s profile image
Michael M. 
on Birdeye

3 months ago

Very professional  

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lisa P.'s profile image
Lisa P. 
on Birdeye

3 months ago

Everyone was ver nice and efficient  

Business response:

Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.