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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Ronnie A.'s profile image
Ronnie A. 
5 months ago

Your team was great to work with with no issues. The process was very fast and exceeded my expectations. Thank you! 

Business response:

Hi Ronnie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Alpha C.'s profile image
Alpha C. 
5 months ago

For no 

Business response:

Thank you for the positive rating, Alpha! We hope you have a wonderful day. 

Adria T.'s profile image
Adria T. 
5 months ago

My loan officer was amazing! She was very patient and helped me along the way with getting my paperwork. She kept me updated every step of the way and made sure the documentation was completed. I was able to text her and she responded quickly. 

Business response:

Hi Adria - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lakeisha P.'s profile image
Lakeisha P. 
5 months ago

I’m a satisfied customer of PennyMac. I’ve been with PennyMac for 8 years and would highly recommend this mortgage company  

Business response:

Hi Lakeisha - Your feedback is greatly appreciated. Thank you for the review. 

Eric Lee S.'s profile image
Eric Lee S. 
5 months ago

Rosario is the best. Appreciate all her help 

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Trever O.'s profile image
Trever O. 
5 months ago

Tyler was great 

Business response:

Thank you for the positive review, Trever! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert G.'s profile image
Robert G. 
5 months ago

Liam was awesome in getting this loan completed. Greatly appreciated all his efforts.  

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daryl D.'s profile image
Daryl D. 
5 months ago

We did have a problem with ServiceLink provided notary. She missed a required signature and additional form. We were not notified until the date of funding items were missing. Funding delayed by 5 days. 

Business response:

Hi Daryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Charles L.'s profile image
Charles L. 
5 months ago

No issues. The process was smooth. Thank you! 

Business response:

Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.