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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Luis D.'s profile image
Luis D. 
7 months ago

I will be sending more business your way. Stay awesome! 

Business response:

Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kevin S.'s profile image
Kevin S. 
7 months ago

Thankyou for all of your help and guidance we couldn't have done it without you. 

Business response:

Hi Kevin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Walter R.'s profile image
Walter R. 
7 months ago

Edna Gotsy was very friendly and professional. She made my experience very pleasant.  

Business response:

Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daniel T.'s profile image
Daniel T. 
7 months ago

Thank you Tyra!! 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Rose R.'s profile image
Rose R. 
7 months ago

Matt McGlinn was an excellent loan originator and always answered my questions / concerns in a timely manner. Barry Morrow was very prompt and professional. Top notch team of loan personnel. 

Business response:

Hi Rose - Your feedback is greatly appreciated. Thank you for the review. 

Michael Y.'s profile image
Michael Y. 
7 months ago

Amazing service 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda S.'s profile image
Amanda S. 
7 months ago

Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help! 

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Sheetal P.'s profile image
Sheetal P. 
7 months ago

Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly. 

Business response:

Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yul H.'s profile image
Yul H. 
7 months ago

The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.  

Business response:

Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.