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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brianna Koke was extremely helpful. She knew everything we needed to do to get approved. We are so thankful for her assistance.
Business response:
Hi Randy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Service and response time to queries were outstanding.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
We had a great experience, great customer service, we were explained everything and everyone was very helpful.
Business response:
Thank you for taking the time to share your experience with us, Carla. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great, seamless experience. Thanks!
Business response:
Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire experience was very pleasant... everyone was very helpful and whenever we had any questions, they were answered, very promptly...
Business response:
Hi Harold - Your feedback is greatly appreciated. Thank you for the review.
Always received a response to any questions I may have had. Good service
Business response:
Hi Bernard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Appreciate the quick movement as we pivoted to a larger loan amount.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
There was minor confusion about documents I needed to provide, specifically about the termite inspection, but it seems the document I sent of a negative termite problem was ultimately accepted.
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The team that assisted me was very well versed and knowledgeable making the transaction smooth and understanding
Business response:
Hi Jason - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.