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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You need to find a different mortgage closing company, Townsgate is horrible, messed up our closing and had to go through it 3 times for their mistakes. We haven't got our checks which were supposed to be here yesterday 12-30, and still haven't.
Business response:
Hi Glen - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Both Tony and Sandra were excellent. This was the smoothest and easiest closing I have ever had. The entire team and process was great
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Andrew started the process with me and he went over everything with me, explaining the process to me and answered all my questions that I had. Veronica was my second loan officer to help assist me with getting through the home equity loan process .
Business response:
Hi Margaret - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Awesome 👏
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Everyone I spoke to and dealt with was very thorough and professional and genuine. Very happy with the level of service I received.
Business response:
Hi Andrew - Your feedback is greatly appreciated. Thank you for the review.
Yester & Andrew as well as all of our success team did an awesome job. Thank yall
Business response:
Hi Lester - Your feedback is greatly appreciated. Thank you for the review.
Your team was great to work with with no issues. The process was very fast and exceeded my expectations. Thank you!
Business response:
Hi Ronnie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
For no
Business response:
Thank you for the positive rating, Alpha! We hope you have a wonderful day.
My loan officer was amazing! She was very patient and helped me along the way with getting my paperwork. She kept me updated every step of the way and made sure the documentation was completed. I was able to text her and she responded quickly.
Business response:
Hi Adria - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.