PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,919 reviews
Select a rating
James E.'s profile image
James E. 
on Birdeye

4 months ago

It took a long time to close on it. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas D.'s profile image
Thomas D. 
on Birdeye

4 months ago

Thank you for follow up on my single concern. I know you will address it. Thanks again for the super experience! 

Business response:

Hi Thomas - Your feedback is greatly appreciated. Thank you for the review. 

Ronald H.'s profile image
Ronald H. 
on Birdeye

4 months ago

This was excellent experience. The entire team is/was well above average in responding to all questions, and their courtesy throughout the process was truely outstanding  

Business response:

Hi Ronald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Wayne S.'s profile image
Wayne S. 
on Birdeye

4 months ago

Everyone at Pennymac was a dream to work with! You helped me refinance my house and everything was handled quickly and efficiently. I was a nervous wreck and you held my hand and kept me calm. A very sincere thank you to Norma and David. 

Business response:

Thank you for the positive review, Wayne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elaine J.'s profile image
Elaine J. 
on Birdeye

4 months ago

Everyone was so helpful abd patient with me. So appreciated  

Business response:

Hi Elaine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Paul C.'s profile image
Paul C. 
on Birdeye

4 months ago

Donna Gerard was awesome!  

Business response:

Hi Paul - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David R.'s profile image
David R. 
on Birdeye

4 months ago

Commination between the PennyMac closing team and the title company were less than optimal, and the situation had to be remedied through extra effort and overtime work by the title company. 

Business response:

Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ivy W.'s profile image
Ivy W. 
on Birdeye

4 months ago

PROCESS WAS REALLY FAST AND EASY 

Business response:

Thank you for taking the time to share your experience with us, Ivy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jason G.'s profile image
Jason G. 
on Birdeye

4 months ago

It at this time 

Business response:

Hi Jason - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,919 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.