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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was great
Business response:
Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
WOULD BE NICE IF A LIST OF ALL REQUIRED DOCR NEEDED HAD BEEN REQUESTED AT EARLIER TIME FRAME.
Business response:
Hi Kenneth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everything went well no complaints.
Business response:
Hi Frantz - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very professional and very helpful. Thank you for making this process easy for me.
Business response:
Hi Jose - Your feedback is greatly appreciated. Thank you for the review.
Please thank Stephanie Mcgrath. She was very helpful and informed me of the options I had to purchase my. I am very grateful for her. Abner
Business response:
Thank you for taking the time to share your experience with us, Abner. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very positive
Business response:
Hi Lazaro - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Being a senior, I had some difficulty with the uploading/downloading document requirements. My loan officer, Brian Nygen was so patient and calm in walking me through different procedures. I also have high praise for the Help Team. They were great!
Business response:
Thank you for taking the time to share your experience with us, Delane. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I had a wonderful experience. Norma and Justin we’re awesome
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Reshawna was patient and very informative! I’m glad i had her on my team!
Business response:
Thank you for taking the time to share your experience with us, Diamond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,581 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.