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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Anthony L.'s profile image
Anthony L. 
7 months ago

None 

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tommy M.'s profile image
Tommy M. 
7 months ago

Everyone was quick, cordial and friendly, helpful and on point with any updates. 

Business response:

Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Steve S.'s profile image
Steve S. 
7 months ago

Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly. 

Business response:

Thank you for taking the time to share your experience with us, Steve. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian G.'s profile image
Brian G. 
7 months ago

It was a smooth and easy process  

Business response:

Hi Brian - Your feedback is greatly appreciated. Thank you for the review. 

Tamia B.'s profile image
Tamia B. 
7 months ago

Very helpful all of who i worked with. Fast easy transaction! 

Business response:

Hi Tamia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mindy B.'s profile image
Mindy B. 
7 months ago

The only concern I had during this entire process was when the lady came to my house to assist with the closing. She seemed confused about the paperwork, did not go over really ANY of the details of what I was signing and she had trouble reading docs 

Business response:

Hi Mindy - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Gregory T.'s profile image
Gregory T. 
7 months ago

Jay, the first person who helped set up the refi was great at explaining what i may end up saving/ paying for closing cost. What he said was very accurate. Jamie also ensured this process came to fruition w/o any hiccups. Thank you PM 

Business response:

Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Glen S.'s profile image
Glen S. 
7 months ago

Brianna Koke was wonderful to work with, great customer service. 

Business response:

Hi Glen - Your feedback is greatly appreciated. Thank you for the review. 

Alicia S.'s profile image
Alicia S. 
7 months ago

Good service 

Business response:

Hi Alicia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.