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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was so nice and very helpful. It was a great experience.
Business response:
Hi Ralph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Never had a late house payment till now .and pennymac keeps pulling the payment, then putting it back then pulling it again days later so stuff bounces and put us behind 2 payments! Jane or gene the lady that works for them is an adult child! I will never talk to that horrible person again. Why does she even have a job? She will argue, not listen and if you can understand what she says good for you. This whole company is a joke! Wish I would have never gone through them at all!
Business response:
Hi Annette - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Start to finish, loan officer Tyler Johnston was extremely helpful and made this the easiest process as possible. I appreciated his help in navigating the process with all together perfect customer service.
Business response:
Hi Fawn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Leam and Leah were a great team they help me when I was I thought I was out of all options I was thankful for them
Business response:
Thank you for taking the time to share your experience with us, Martin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everybody was always on point whenever I had a question I got a call back or an email right away and I appreciate that.
Business response:
Hi Patricia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Professional and smooth process
Business response:
Thank you for the positive review, Donny! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was a very smooth process and am happy with the overall outcome
Business response:
Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Na
Business response:
Hi Willard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you so very much for your help, professionalism and willingness to go the extra mile!
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,920 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.