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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience! I got all my questions answered with great detail. I appreciate all the hard work from everyone and especially how you kept in contact with me and checking on my progress and well being with this whole process until the final step.
Business response:
Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The members from pennymac are very friendly specially nancy and mario
Business response:
Thank you for taking the time to share your experience with us, Evelin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
As we know, I've been a customer with Pennymac for many years.The service that surrounds this company,creates a pleasant atmosphere to continue doing business with this company.The process for my newhome wasso streamline,which created a greatprocess!
Business response:
Hi Reginald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
She was wonderful and very helpful!
Business response:
Hi Brian - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Daniel and Rosario were excellent in all areas of my loan process.
Business response:
Hi Roger - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Kelley and Hilda were absolutely amazing!They put my mind at ease during a very stressful process. I had so much anxiety, but they validated my concerns, answered all of my questions,and made me feel truly supported.Hands down,GREAT CUSTOMER SERVICE!
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Disappointed that final closing figures were less favorable. I was expecting a lower monthly savings on my payments. In other words, give a more accurate estimate of new payments for the refinance up front.
Business response:
We appreciate your review, Evans. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Excellent help and customer service thank you Edna
Business response:
Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Super easy to work with. They made the whole process a breeze.
Business response:
Hi Clayton - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.4 star rating with 48,999 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.