This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you so very much for your help, professionalism and willingness to go the extra mile!
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.
Business response:
Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The service I received was second to none! Very happy with my experience!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience!
Business response:
Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Hi David - Your feedback is greatly appreciated. Thank you for the review.
Excellent service. While I received another offer from Rocket Mortgage, Penny Mac bettered that offer and I that was very significant for us.
Business response:
Hi Alonso - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Letisia Gonzales Is a rockstar
Business response:
Hi Tanya - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Veronica was very helpful and supportive all along the way. We really appreciated that.
Business response:
Thank you for taking the time to share your experience with us, Ali. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Anna was great! She made this process seamless and as easy on us as possible. If the rest of your staff is like her, you all are just fine. Thanks for all the support Anna!!!!
Business response:
Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 48,921 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.