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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,921 reviews
Select a rating
Michael M.'s profile image
Michael M. 
on Birdeye

4 months ago

Thank you so very much for your help, professionalism and willingness to go the extra mile! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

4 months ago

Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
on Birdeye

4 months ago

The service I received was second to none! Very happy with my experience! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Weston B.'s profile image
Weston B. 
on Birdeye

4 months ago

I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience! 

Business response:

Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David C.'s profile image
David C. 
on Birdeye

4 months ago

None 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Alonso Revelles P.'s profile image
Alonso Revelles P. 
on Birdeye

4 months ago

Excellent service. While I received another offer from Rocket Mortgage, Penny Mac bettered that offer and I that was very significant for us.  

Business response:

Hi Alonso - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tanya H.'s profile image
Tanya H. 
on Birdeye

4 months ago

Letisia Gonzales Is a rockstar  

Business response:

Hi Tanya - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ali M.'s profile image
Ali M. 
on Birdeye

4 months ago

Veronica was very helpful and supportive all along the way. We really appreciated that. 

Business response:

Thank you for taking the time to share your experience with us, Ali. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

4 months ago

Anna was great! She made this process seamless and as easy on us as possible. If the rest of your staff is like her, you all are just fine. Thanks for all the support Anna!!!! 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,921 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.