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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Kentbourne M.'s profile image
Kentbourne M. 
7 months ago

I had a very pleasant experience with the loan team; especially Yester and Ericka extended themselves to show me how to connect to the Pennymac link to send in information. Without their help it would be difficult. I am 82 years old so I appreciate. 

Business response:

Hi Kentbourne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

German H.'s profile image
German H. 
7 months ago

Perfect team  

Business response:

Thank you for taking the time to share your experience with us, German. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barbara O.'s profile image
Barbara O. 
7 months ago

Expeditious experience! 

Business response:

Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark M.'s profile image
Mark M. 
7 months ago

It was a very easy experience, with no problem. 

Business response:

Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda C.'s profile image
Amanda C. 
7 months ago

Grace was wonderful to work with. She fully explained all the documents to us and was quick to respond to any questions we had. 

Business response:

Hi Amanda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Amanda C.'s profile image
Amanda C. 
7 months ago

Faiza was AMAZING. Respsonsive, helpful, supporting and kind ALWAYS. she made it a really pleasant process. Oscar was very informative and knowledgeable. Extremely positive experience and I appreciate it.  

Business response:

Hi Amanda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lana S.'s profile image
Lana S. 
7 months ago

I have purchased a home/refinance twice now through your company. I can’t tell you enough how grateful I am for the level of service excellence t provided. Barry made the stressful process easy and painless. Will recommend to friends/family!  

Business response:

Thank you for taking the time to share your experience with us, Lana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gloria B.'s profile image
Gloria B. 
7 months ago

Everything was excellent! 

Business response:

Hi Gloria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Honey S.'s profile image
Honey S. 
7 months ago

Loan officer Timothy & mortgage officer Hilda were both extremely responsive and were patient answering all of my questions. This is a very competitive market and service is very important to me. I’m glad I chose Pennymac. Thank you Tim/Hilda  

Business response:

Thank you for taking the time to share your experience with us, Honey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.