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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Jack W.'s profile image
Jack W. 
5 months ago

I would say the only thing that I would recommend is little more info at the end. The closing date was suppose to be the Nov. 5 and I did not care that it was later but we really did not get any info on it.  

Business response:

Thank you for taking the time to share your experience with us, Jack. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nancy F.'s profile image
Nancy F. 
5 months ago

The loan application process and closing were handled professionally and everyone was knowledgeable and courteous.  

Business response:

Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Roland C.'s profile image
Roland C. 
5 months ago

Great customer service and Knowledge . 

Business response:

Hi Roland - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

William K.'s profile image
William K. 
5 months ago

During the entire process.. I received Excellent Excellent Customer Service!!! I am in my New Home because of the Team!!!! Thanks to ALL!!! 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer B.'s profile image
Jennifer B. 
5 months ago

The team was supportive throughout the process.  

Business response:

Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shannon B.'s profile image
Shannon B. 
5 months ago

Love that the refi was easy. 

Business response:

Hi Shannon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David R.'s profile image
David R. 
5 months ago

None. Tks 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rachel K.'s profile image
Rachel K. 
5 months ago

I called out of the blue to see if i could get a home equity/refinced loan and Chris Bledsoe was so helpful not only with the application but with any questions i had along the way 

Business response:

Hi Rachel - Your feedback is greatly appreciated. Thank you for the review. 

001t41675 E.'s profile image
001t41675 E. 
5 months ago

Knowledgeable, courteous, great working together and would recommend others to PennyMac. 

Business response:

Thank you for the positive review, Alta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.