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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,921 reviews
Select a rating
John D.'s profile image
John D. 
on Birdeye

4 months ago

Excellent team! Joseph and Jamie were terrific from start to finish.  

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Teresa C.'s profile image
Teresa C. 
on Birdeye

4 months ago

The team was very friendly and professional. They kept me up to date with the progress ensuring the process went smooth. 

Business response:

Thank you for taking the time to share your experience with us, Teresa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Vincent G.'s profile image
Vincent G. 
on Birdeye

4 months ago

Continue the good work.  

Business response:

Hi Vincent - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gina Marie V.'s profile image
Gina Marie V. 
on Birdeye

4 months ago

Thank you for helping me with the house purchasing process. Grace and Bethany both took time to assist me through every step of the way. It was a very smooth process. 

Business response:

Hi Gina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lisa N.'s profile image
Lisa N. 
on Birdeye

4 months ago

The process was almost seamless. Great team! 

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tiansheng S.'s profile image
Tiansheng S. 
on Birdeye

4 months ago

Excellent service! Thank you so much for your help! 

Business response:

Hi Tiansheng - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel B.'s profile image
Daniel B. 
on Birdeye

4 months ago

Not at this moment  

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ronald A.'s profile image
Ronald A. 
on Birdeye

4 months ago

Very pleased with the total experience and with the excellent customer service from all the personnel who helped us with the process.  

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alicia S.'s profile image
Alicia S. 
on Birdeye

4 months ago

Excellent customer service and timelines  

Business response:

Hi Alicia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,921 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.