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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Lorraine A.'s profile image
Lorraine A. 
7 months ago

Patient and friendly service!! 

Business response:

Hi Lorraine - Your feedback is greatly appreciated. Thank you for the review. 

Kenneth T.'s profile image
Kenneth T. 
7 months ago

Thank you for all the help and support  

Business response:

Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John H H.'s profile image
John H H. 
7 months ago

Andrea was very knowledgeable and easy to work with. Sandra was outstanding and worked very hard to make this as easy as possible  

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jamie P.'s profile image
Jamie P. 
7 months ago

Grace was very patient and extremely helpful through the whole process! 

Business response:

Hi Jamie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas N.'s profile image
Thomas N. 
7 months ago

Nothing negative to say about my experience with the loan process everything went smoothly. Any questions or concerns were always answered to takin care of in a professional manner over all 10 out of 10 experience. Appreciate the business. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brendan T.'s profile image
Brendan T. 
7 months ago

Too many last minute disclosures 

Business response:

We appreciate your review, Brendan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Lucien R.'s profile image
Lucien R. 
7 months ago

Everything was great  

Business response:

Hi Lucien - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Timothy N.'s profile image
Timothy N. 
7 months ago

Everything went well. Perhaps some effort to get ALL document requirements clearly communicated early and up front. Only slightly irritated and inconvenienced by several “last minute “ additional documents requests. But overall very pleased. Thanks 

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Robin B.'s profile image
Robin B. 
7 months ago

OMG Lee was so awesome  

Business response:

Thank you for the positive review, Robin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.