PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
Select a rating
Sylvia B.'s profile image
Sylvia B. 
on Birdeye

3 months ago

Excellent service throughout the process, very patient and helpful  

Business response:

Hi Sylvia - Your feedback is greatly appreciated. Thank you for the review. 

Claire H.'s profile image
Claire H. 
on Birdeye

3 months ago

The loan process was very smooth. I was able to get help right away when I had questions or needed follow up. Thank you! 

Business response:

Hi Claire - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jose R.'s profile image
Jose R. 
on Birdeye

3 months ago

Josh and Nicole we so professional, knowledgeable and helpful throughout this entire process. They were able to navigate all the issues effectively and were immediately responsive when I had any questions or concerns. 

Business response:

Hi Jose - Your feedback is greatly appreciated. Thank you for the review. 

Bryan D.'s profile image
Bryan D. 
on Birdeye

3 months ago

Everyone was very helpful  

Business response:

Thank you for taking the time to share your experience with us, Bryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barbara F.'s profile image
Barbara F. 
on Birdeye

3 months ago

Destini and Mac team were my family since I bought my house and I keep my PENNYMAC as my family throughout the experience of refinance and would recommend PENNYMAC to anyone who’s buying a home or refinancing thank you especially John and Destiny 

Business response:

Hi Barbara - Your feedback is greatly appreciated. Thank you for the review. 

Delores S.'s profile image
Delores S. 
on Birdeye

3 months ago

It was a great pleasure to work such great professionals to get my loan approved. 

Business response:

Hi Delores - Your feedback is greatly appreciated. Thank you for the review. 

Rebecca V.'s profile image
Rebecca V. 
on Birdeye

3 months ago

Everyone was super easy to work with. This was a great experience  

Business response:

Hi Rebecca - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tom T.'s profile image
Tom T. 
on Birdeye

3 months ago

Paulette was great. Always answered ever question within a timely manner ….regardless of the time of day my question was asked 

Business response:

Hi Tom - Your feedback is greatly appreciated. Thank you for the review. 

Manuel V.'s profile image
Manuel V. 
on Birdeye

3 months ago

I can’t think of any other because We are very satisfied with over all process. 

Business response:

Hi Manuel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.