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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
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Chalina S.'s profile image
Chalina S. 
10 months ago

Everything worked out, closed on time. 

Business response:

Hi Chalina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas M.'s profile image
Thomas M. 
10 months ago

Very professional team and easy to work with 

Business response:

Hi Thomas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard R.'s profile image
Richard R. 
10 months ago

Hilda was a beneficial part of the process. And, she was very professional and courteous. Kept me in the loop through the whole process. Always kept an open line of communication which was great! 

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Hunter W.'s profile image
Hunter W. 
10 months ago

Incredible team, helped me through every step. The whole system is very easy to use and understand. 

Business response:

Hi Hunter - Your feedback is greatly appreciated. Thank you for the review. 

Robert H.'s profile image
Robert H. 
10 months ago

Jimmy and Jamie were absolutely amazing through out the entire process. Anytime we had a question, they were there in a timely manner to answer everything we threw at them. I can’t recommend them enough! 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Surojit M.'s profile image
Surojit M. 
10 months ago

The team was responsive and clear with their communication. They made the home buying process a pleasant process. Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Surojit. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Michael C.'s profile image
Michael C. 
10 months ago

It's been very nice to work with a great company 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ellen G.'s profile image
Ellen G. 
10 months ago

The people were great but the system is not user friendly. Too many people working on the loan. Very confusing to an older generation. He said, she said. It needs to be easier. 

Dani F.'s profile image
Dani F. 
10 months ago

I really appreciated the proactive information/caution about an increase in spam calls I would receive and the process was smoothe and moved quickly. 

Business response:

Hi Dani - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.