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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Romey W.'s profile image
Romey W. 
6 months ago

Each member of my team was professional and answered all my questions, and kept me informed through every step of the process. Excellent communication and customer service.  

Business response:

Hi Romey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Danny B.'s profile image
Danny B. 
6 months ago

The whole loan process was as smooth as silk! We’re very pleased with everything.  

Business response:

Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Annette F.'s profile image
Annette F. 
6 months ago

The loan officer was great. He answered my questions, walked me through the docusign process. Destinies was great too. She told me how to deal with the many solicit callers for a mortgage loan and there were many calls. It worked. Thanks to all. 

Business response:

Thank you for the positive review, Annette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark G.'s profile image
Mark G. 
6 months ago

Working with both Lee and Grace from beginning to end was wonderful. They advocated for us throughout the process. We cannot thank them enough for their hard work and dedication. 

Business response:

Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Wayne G.'s profile image
Wayne G. 
6 months ago

Thanks for the location accommodations required for closing. 

Business response:

Thank you for taking the time to share your experience with us, Wayne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Angelito C.'s profile image
Angelito C. 
6 months ago

I think the whole staff were very helpful and professional especially Liem. Thank you!!  

Business response:

Hi Angelito - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eddy D.'s profile image
Eddy D. 
6 months ago

The mortgage application process and closing on this deal was fantastic. Thank you James Wright, Joseph Garcia and their amazing team for making this experience so seamless.  

Business response:

Thank you for taking the time to share your experience with us, Eddy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jerry S.'s profile image
Jerry S. 
6 months ago

I have nothing but respect and high praises for everyone who has assisted me with my mortgages or questions regarding them. My loan officer, Eric (I believe) to my Success Team Member Ms Sandra B. Who was so supportive. Bravo Zulu PennyMac 

Business response:

Hi Jerry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mary J.'s profile image
Mary J. 
6 months ago

Liam and his team got my loan done quickly and efficiently. They were courteous and kept me informed throughout the closing process. Well done! 

Business response:

Hi Mary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.