This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very disappointed in Pennymac. They mistakenly withdrew multiple mortgage payments at once for the same month. They were unwilling to resolve the issues presented due to this error but assured me "it wouldn't happen again".
Business response:
We appreciate your review, Desta. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I thought the service I received was excellent! I used to work in the reverse mortgage industry & I am extremely impressed with the PennyMac's team!
Business response:
Thank you for taking the time to share your experience with us, Stanley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Edna was exceptionally. She identified issues and worked quickly to get them addressed. Loved working with her.
Business response:
Hi Kevin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was so helpful. I had numerous questions that were answered. Thank you for contacting me.
Business response:
Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It was great working with Tyra and pennymac
Business response:
Hi Jermel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester is the only reason we stayed with this process! She is a remarkable employee caring for her clients and wanting to make sure their experience is positive. Only because of her.......
Business response:
Thank you for taking the time to share your experience with us, Julie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My success team member Yester Gazdjian was awesome and made the process super easy. She promptly answered my questions and stayed in regular communication all the way.
Business response:
Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This team worked on three loans by the time I was satisfied with the home inspection. They made it easy on me and were friendly and professional.
Business response:
Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Both Liem and Terrence are excellent communicators. They exchanged on point information with my wife and myself at all times.
Business response:
Thank you for taking the time to share your experience with us, Lloyd. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,581 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.