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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,921 reviews
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Ryan L.'s profile image
Ryan L. 
on Birdeye

4 months ago

James and Michael were fantastic throughout the entire process. Attentive, informational, customer oriented, and thorough. Follow-ups were swift and explanations were always provided. A+.  

Business response:

Hi Ryan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth J.'s profile image
Kenneth J. 
on Birdeye

4 months ago

Nancy was a great help throughout the whole process really appreciate all her help through this journey. 

Business response:

Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tonia M.'s profile image
Tonia M. 
on Birdeye

4 months ago

Thank you for helping us through the process *+* The Martins 

Business response:

Thank you for taking the time to share your experience with us, Tonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frederick M.'s profile image
Frederick M. 
on Birdeye

4 months ago

Great customer service  

Business response:

Thank you for taking the time to share your experience with us, Frederick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Keith H.'s profile image
Keith H. 
on Birdeye

4 months ago

nothing to add 

Business response:

Hi Keith - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

4 months ago

Painless and quick 

Business response:

Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Caleb P.'s profile image
Caleb P. 
on Birdeye

4 months ago

Latrice was very helpful over the several time we had contact. 

Business response:

Hi Caleb - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Paul M.'s profile image
Paul M. 
on Birdeye

4 months ago

Yester was extremely helpful throughout the process. 

Business response:

Thank you for the positive review, Paul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Martha A.'s profile image
Martha A. 
on Birdeye

4 months ago

I want to thank PennyMac for having "Noah" and "Barry" as my Loan Specialists. They were very attentive and professional and kept me up to date on the progress of my Loan. Thank you AGAIN! 

Business response:

Hi Martha - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,921 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.