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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks for the good commutation during the process. I can only add that I did not get a call or tex letting me know that the funds were sent. Thank you.
Business response:
Hi Gary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Brianna was excellent and very competent. Several of the requests for information from underwriting I thought were unreasonable but she was able to keep me on track all the way through the process. She is truly an asset to your company!
Business response:
Thank you for taking the time to share your experience with us, Geri. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone I worked with for this loan was very helpful and I am really exited with the support and help I was given. All team members are great!!!
Business response:
Hi Behailu - Your feedback is greatly appreciated. Thank you for the review.
Great team and customer service
Business response:
Hi Walner - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall John and Kennedy did a fantastic job from beg. to end. Thanks!
Business response:
Thank you for taking the time to share your experience with us, Oscar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I truly enjoyed the experience with the mortgage team and especially with Mr. Barry Morrow he was nice, understanding knowledgeable and quick to respond to my questions.
Business response:
Hi Tamera - Your feedback is greatly appreciated. Thank you for the review.
Service was great simple process
Business response:
Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
When do the bills I assigned as part of the refinance get paid?
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
I am grateful fir tge help and guidance that Rosario Lopez. She is very patient and super responsive. she is prompt and clear on her when providing instructions
Business response:
Thank you for taking the time to share your experience with us, Sia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,999 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.