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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was great. Special thanks to Yester. He was very informative and kept me up to date during the whole mortgage loan process.
Business response:
Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was great, the Pennymac online process is not the most polished system but She made the process bareable.
Business response:
Hi Justin - Your feedback is greatly appreciated. Thank you for the review.
Appreciate the timely responses to all of our questions with thorough explanations!
Business response:
Hi Scarlett - Your feedback is greatly appreciated. Thank you for the review.
Great job by Norma. I appreciated her assistance!
Business response:
Thank you for the positive review, Marqueza! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Easy process and very helpful in maintaining a customer. I WOULD HIGHLY RECOMMEND
Business response:
Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The entire experience was great. Eric Todd took extra time on a late evening to get everything together in the beginning. Deanna Cueller was awesome. She handled everything promptly and professionally. The experience was great.
Business response:
Thank you for taking the time to share your experience with us, Chrystal. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Barry Morrow, Kalilah Buchanan and Greg Stein were above and beyond expectations, all three are to be commended, it was a pleasure to work with them ...
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nathan Riedel and Jamie Wright were both absolutely fantastic every step of the way. They were incredibly knowledgeable and easy to talk to. I feel so lucky to have selected PennyMac for my first home buying experience.
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone that I interacted with during this refinance process was knowledgeable, professional, kind and efficient. This was a very pleasant and easy experience overall. I worked with Lee Edwards and Rashawna Balkman and both were excellent.
Business response:
Thank you for taking the time to share your experience with us, Stephanie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,581 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.