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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
James Vaughan and Latoyaka Merritt are awesome!! They both went the extra mile to help in everything they could to keep the process smooth and simple! Thanks a lot to both of you!!
Business response:
Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy process. I really liked the team excepting photo's being text to them on the fly.
Business response:
Hi Dwight - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
All went smoothly
Business response:
Thank you for taking the time to share your experience with us, Helen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The people who I worked with were fabulous and I thank them very much.
Business response:
Thank you for taking the time to share your experience with us, Nancy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
hi, I just want to point out something that I believe PennyMac should already know Anna is the most amazing person respectful, knowledgeable, helpful, honest, responsible person, across-the-board. What an amazing experience. I have to say.
Business response:
Thank you for the positive review, Abel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for being so patient with a complex loan! Had a wonderful experience.
Business response:
Hi Brittney - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone I dealt with was pleasant and very helpful. Made the experience great!
Business response:
Thank you for the positive review, Diane! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Alex, Andy and their teams shared a level of customer service that exceeded my expectations. Thanks!!!!
Business response:
Hi Holloway - Your feedback is greatly appreciated. Thank you for the review.
All the people I had the pleasure of speaking with were absolutely personable and professional. They were very helpful to me in the couple of issues I had. Their timeliness helped us to close on our VA Refi about 2 weeks early.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,067 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.