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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsGreat communication throughout
Smooth process
Giovanna was great and very helpful and reachable.
The team of people that helped me get to closing were friendly and helpful. There was a small issue that arose with my loan but they corrected it in a timely manner and I was able to close on time. They communicated with me often and were very responsive. The process went very smoothly!
Quicker communication and more knowledgeable
The documents needed for the settlement company from my ex wife were delayed because they were trying to reach her and I didn’t know about it. If I would have been contacted I would have told her that she needed to answer their call. As a consequence of this my loan was put in disposition.
Nathaniel was exceptional. He provided me updates as he said he would. He was upfront with me about everything. My loan took a little longer than expected due to some title issues that were out of my control. Even with that, the experience was great. I am happy that I refinanced with PennyMac. As a fellow mortgage processor, the experience was great. It was so nice to only deal with one person after the loan advisor.
Pennymac has always been amazing to work with. I wouldn't want to work with another mortgage company.
great experience and friendly staff!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.