This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zanetta is a solid communicator. She checked-in weekly, and was able to answer any question. Very smooth process.
Great, easy, streamlined
Wow. Both Sandrea, my loan processor, and John, myloan officer were amazing people to work with. They were always very nice and patient in all the process. I refinanced 5 houses at once so you could imagine the amount of work and endless communication needed between my loan processor and officer with me. Sandrea and John were amazing. They never lost their patience or I felt like they were having a hard day. Since the moment I talked to John, after making many calls with other lenders, I felt he was the one. And then Sandre... read more
The team of people that helped me get to closing were friendly and helpful. There was a small issue that arose with my loan but they corrected it in a timely manner and I was able to close on time. They communicated with me often and were very responsive. The process went very smoothly!
Quicker communication and more knowledgeable
Nathaniel was exceptional. He provided me updates as he said he would. He was upfront with me about everything. My loan took a little longer than expected due to some title issues that were out of my control. Even with that, the experience was great. I am happy that I refinanced with PennyMac. As a fellow mortgage processor, the experience was great. It was so nice to only deal with one person after the loan advisor.
The process was fast and smooth, Penny Mac didn't just rate match but beat the closest competitors rate and terms. My expectations were not just met but exceeded. Bottom line is I got a great deal with a super low rate in an extremely quick timeframe with a zero friction process, couldn't ask for anything more. Thank you Penny Mac you guys are awesome!
The process was so much easier and faster than I expected. The customer service was professional and efficient.
Good experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.