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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsQuick fantastic service
Very professional and great communication.
Devin was great
Overall, the refinancing experience was exceptional. Everyone took the time to make sure I understood the process that eased my worries. Penny Mac is concerned with customer service and it shows!
Appraisal schedule delays, closing cost estimate changes from initial to final with points ( loan origination costs increased with no explanation and no information)
good job, thank you
We closed on Jan 5, 2022 and were told our funding would be wired on Jan 10. The title company (Boston National Title Company) did not contact me until the afternoon of the 10th to verify our bank info. I tried to contact them within an hour of receiving the email but reached voicemail. I talked with a closing specialist on the morning of the 11th and verified the banking info. She told me the funds would be deposited within 24 hours. The funds were still not in my account by 4:20pm on the 12th so I left another voicemail as... read more
much faster than expected and lower fees than expected
Cindy was amazing and very supportive throughout the entire process.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.