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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsNathaniel was very patient and thorough. Really easy to talk to and professional.
Transparency and fast closing time frame
Very fast and organized.
The process was fast and smooth, Penny Mac didn't just rate match but beat the closest competitors rate and terms. My expectations were not just met but exceeded. Bottom line is I got a great deal with a super low rate in an extremely quick timeframe with a zero friction process, couldn't ask for anything more. Thank you Penny Mac you guys are awesome!
Entire process was easy. Everyone involved made this an efficient process. Thank you all!
When regarding Julie Hill, everything was provided as promised. There were no issues. She did a great job.
The process was so much easier and faster than I expected. The customer service was professional and efficient.
Communication was poor. Pennymac internal inter-departmental communication slowed many stages of the loan process. I never was able to contact my assigned Macteam Loan Officer directly. My Social Security # was never registered within the Pennymac phone system so it was a different loan representative every time I called. I had to initial most informational contacts.
I'll give a five star because everyone was very friendly and professional.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.