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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The documents needed for the settlement company from my ex wife were delayed because they were trying to reach her and I didn’t know about it. If I would have been contacted I would have told her that she needed to answer their call. As a consequence of this my loan was put in disposition.
Miquel was super. Wonderful easy experience. Excellent customer service.
Staff were pleasant and knowledgeable
Inconsistent communication. When people called to check, they couldn’t really answer my questions. I finally just gave up and signed to get it over with. I don’t want to give her too low of a rating because I’m not sure if it was her or just poor systems.
Thank you everything especially to Chantel!
Everything was nice and smooth
Communication was poor. Pennymac internal inter-departmental communication slowed many stages of the loan process. I never was able to contact my assigned Macteam Loan Officer directly. My Social Security # was never registered within the Pennymac phone system so it was a different loan representative every time I called. I had to initial most informational contacts.
I'll give a five star because everyone was very friendly and professional.
great experience and friendly staff!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.