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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The documents needed for the settlement company from my ex wife were delayed because they were trying to reach her and I didn’t know about it. If I would have been contacted I would have told her that she needed to answer their call. As a consequence of this my loan was put in disposition.
Nathaniel was exceptional. He provided me updates as he said he would. He was upfront with me about everything. My loan took a little longer than expected due to some title issues that were out of my control. Even with that, the experience was great. I am happy that I refinanced with PennyMac. As a fellow mortgage processor, the experience was great. It was so nice to only deal with one person after the loan advisor.
I have had nothing but pleasant interactions with every member of the M.A.C. Team that I have dealt with. It is refreshing to find a business/service with this as the norm.
To many people were I involved. We were under the understanding that Jacob was a VA representative as he introduced himself as such. Alot of the documents her requested had already been submitted and some even found to be inaccurate. It was hard to get ahold of Jacob and information on the account. He also stated no one at Pennmac has an email, however we could email Erin directly with an email. Giffry and I Botha agree that Jacob definitely needs more training. It seems he would surprise us with different things to proc... read more
Pennymac has always been amazing to work with. I wouldn't want to work with another mortgage company.
All the documents were ready and clearly marked where to sign. Happy with the service. Was much quicker than expected.
Miquel was super. Wonderful easy experience. Excellent customer service.
Very friendly .. easy process
great experience and friendly staff!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.