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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Nathaniel and other non licensed agents answering the phone were awesome. Amanda Webb is your missing link. She changed the conditions and figures 4 times with no communication to me. She even tried to slip in a charge for points without a word to me.
Entire process was simple from beginning to end. We have worked with the PennyMac team for multiple closings and are never disappointed!
Thanks for a great experience
Giovanna was great and very helpful and reachable.
The paperwork was easy, all online, the process was super quick and everyone and everything was explained to me through out. So happy I used PennyMac again!
My only complaint would be the lack of verbal instructions. Duplicate email instructions and multiple mailed instructions were also troubling. The only telephonic contact was with the original lending agent. However, the overall experience with the speed and convenience with PennyMac since we were already customers was very helpful. Thank you until next time.
Great experience, no delays and very professional
I was contacted by Penny Mac since I am an existing customer - everything went smoothly and Mario kept me in the loop as to what they needed. The refinance was a good experience and was over quickly. Happy to be a customer of Penny Mac
Good communication and keeping me up to date
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.