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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Lori B.'s profile image
Lori B. 
on Birdeye

2 years ago

Nathaniel and other non licensed agents answering the phone were awesome. Amanda Webb is your missing link. She changed the conditions and figures 4 times with no communication to me. She even tried to slip in a charge for points without a word to me. 

Donald H.'s profile image
Donald H. 
on Birdeye

2 years ago

Entire process was simple from beginning to end. We have worked with the PennyMac team for multiple closings and are never disappointed! 

Gideon E.'s profile image
Gideon E. 
on Birdeye

2 years ago

Thanks for a great experience 

Angela S.'s profile image
Angela S. 
on Birdeye

2 years ago

Giovanna was great and very helpful and reachable. 

COLLEEN K.'s profile image
COLLEEN K. 
on Birdeye

2 years ago

The paperwork was easy, all online, the process was super quick and everyone and everything was explained to me through out. So happy I used PennyMac again! 

richard s.'s profile image
richard s. 
on Birdeye

2 years ago

My only complaint would be the lack of verbal instructions. Duplicate email instructions and multiple mailed instructions were also troubling. The only telephonic contact was with the original lending agent. However, the overall experience with the speed and convenience with PennyMac since we were already customers was very helpful. Thank you until next time. 

Trenesia M.'s profile image
Trenesia M. 
on Birdeye

2 years ago

Great experience, no delays and very professional 

KATHLEEN C.'s profile image
KATHLEEN C. 
on Birdeye

2 years ago

I was contacted by Penny Mac since I am an existing customer - everything went smoothly and Mario kept me in the loop as to what they needed. The refinance was a good experience and was over quickly. Happy to be a customer of Penny Mac 

MELODY B.'s profile image
MELODY B. 
on Birdeye

2 years ago

Good communication and keeping me up to date 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.