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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWe were told there wasn’t going to be any fees… which now I know means out of pocket fees, but when we were signing we had to pay $10k in fees that rolled into the loan. I felt like that information was hidden from us, because you did not want us to not go forward with the loan.
I had an awesome experience from start to finish with my refinancing with M.A.C. Team. I would definitely refinance again with Pennmac.
Great communication throughout
I had a great experience with this loan process !
The paperwork was easy, all online, the process was super quick and everyone and everything was explained to me through out. So happy I used PennyMac again!
Great, easy, streamlined
Wow. Both Sandrea, my loan processor, and John, myloan officer were amazing people to work with. They were always very nice and patient in all the process. I refinanced 5 houses at once so you could imagine the amount of work and endless communication needed between my loan processor and officer with me. Sandrea and John were amazing. They never lost their patience or I felt like they were having a hard day. Since the moment I talked to John, after making many calls with other lenders, I felt he was the one. And then Sandre... read more
The team of people that helped me get to closing were friendly and helpful. There was a small issue that arose with my loan but they corrected it in a timely manner and I was able to close on time. They communicated with me often and were very responsive. The process went very smoothly!
Quicker communication and more knowledgeable
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.