This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I already sent an email in regards to the loan process and how dissatisfied I was with the "Underwriting" process. The lack of communication and often times being different than what someone else told us was disappointing as well. It was as though the left hand didn't know what the right hand was doing the entire process. Not too mention the difficulties of proving income/etc. For someone that is "self-employed." It was beyond ridiculous, not too mention humiliating! Furthermore, my husband told Carlos Lopez multiple times t... read more
Great communication throughout
Smooth process
I had a great experience with this loan process !
I was impressed with the professionalism of the PennyMac team. Their website was pretty intuitive and easy to use. The team communicated the status of my loan application frequently and helped everything stay on track for a timely closing.
Mariela was pleasant to work with and answered questions with expertise.
Giovana Oliveira name disappeared from my open loan home screen ( not sure if she left ) While she was there communication was good. Had an issue with the closing costs and taxes ( it was all correct). Michael Kinney did a great job explaining after the fact so all resolved 100% stratified
A little lengthy process, but agents were thorough and knowledgeable.
Thanks! Great job!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,790 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.