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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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THOMAS C.'s profile image
THOMAS C. 
on Birdeye

2 years ago

Better interest rate for a customer that pays on time and has been a loyal customer. 

Kimberly F.'s profile image
Kimberly F. 
on Birdeye

2 years ago

Great job. Easy and pleasant. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

2 years ago

Better communication. A verbal review by a member of my pennymac team of the closing documents with explanations would have made it better. Signing off electronically gets pennymac off the hook for providing great customer service. On the day of the close I expect a member of my penny team that I have previously talked to be available. That was not the case. After three attempts by me, the closing specialist finally returned my call. He could not answer my question. Sadly, I believe I was dealing with paper pushers ... read more

Rita M.'s profile image
Rita M. 
on Birdeye

2 years ago

I had an awesome experience from start to finish with my refinancing with M.A.C. Team. I would definitely refinance again with Pennmac. 

Cody M.'s profile image
Cody M. 
on Birdeye

2 years ago

Pamela was very friendly and made it easy to communicate with throughout the loan process. 

Suzanna G.'s profile image
Suzanna G. 
on Birdeye

2 years ago

There was great communication, and the process was simple and easy to understand. Thank You 

John B.'s profile image
John B. 
on Birdeye

2 years ago

Janet made the experience run smoothly. 

Brock B.'s profile image
Brock B. 
on Birdeye

2 years ago

Great communication. 

Vong V.'s profile image
Vong V. 
on Birdeye

2 years ago

No comments 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.