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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The whole refinance process could not have been easier, everyone at Penny Mac is extremely helpful, and quick to answer any questions or concerns about your loan leaving you with the confidence that you made the right choice. Not to mention, they were able to get me the best interest rate than any other financing companies. I will definitely recommend Penny Mac to friends and family. Big thanks to Charisse for answering hundreds of questions and assisting me throughout the process.
PennyMac did not have the correct aounts for our Homeowners Insurance as well as the Real Estate taxes which were due in November. Becuause of this, we had to go back to the loan processor and thell them they were going to under pay our home owners insurance and overpay our real estate taxes. Also, because our refinance was delayed, our homeowner's insurace was not paid on time and our insurance company cancelled our insurance for our home. Horrible experience.
Have a better communication and work faster in the process..
This process took 12+ weeks from when we started submitting documents. What happened to the good old days of FEELING like your lender was working for YOU and your business. After 12 weeks and on the date of our scheduled closing, none of the paper work was ready between pennymac and the title company that you guys recommended. Our notary didnt have any of the docs and had to reschedule. We made it all work last minute with the help of REUBEN BERGER. But Mostly due to our very patient Notary.
1
Easy process.
Everyone was very nice and informative.
Great communication
We experienced identify theft after submitting our application, the process told too long and the cost was more than anticipated
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.