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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Amid the Covid situation I expected delays. I was grateful to receive weekly updates to know that the loan process was on track.
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The service and communication from Rachel and Alex were great! They were available to answer questions and extremely helpful throughout the whole refinancing process!
Everyone was so helpfull. Mariely Delgado was extremely helpful and got back to me immediately She made it all very easy and stress free. I didn’t have to worry at all
As a loan officer myself. This was by far the longest loan I have ever seen take place. We did not need an appraisal and was asked 2 times for paystubs. I had to keep emailing Larry and Moe to see what was going on with the loan. Larry did email us the same thing every week saying our loan was in for final approval for almost 3 months. But we are happy with our rate and had to pay to keep it at that rate. Thank you Jamie Smith
PennyMac Loan Services was able to get me started with my refinance process and everything went smoothly from the beginning to the end. This was my first time doing a refinance and my questions were always answered. I didn't feel any pressure and was given all the information up front.
Overall, great experience other than the long wait for closing (2 months past expected). However, this was due to an abundance of refinance applications and the system being overwhelmed.
My loan process went smoothly
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.