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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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RAUL R.'s profile image
RAUL R. 
on Birdeye

3 years ago

Excellent service 

KELSEY R.'s profile image
KELSEY R. 
on Birdeye

3 years ago

Very easy, simple process - and everyone was very understanding and friendly. I felt like I was in good hands. 

DAVID Hinson J.'s profile image
DAVID Hinson J. 
on Birdeye

3 years ago

Blen was excellent to work with. She made the experience great. 

Esteban Guerrero I.'s profile image
Esteban Guerrero I. 
on Birdeye

3 years ago

I am very unhappy with this entire process. Extreme lack of communication. Days of no communication. Emails not answered. Employees phones shut off/not being answered. Overall my loan closed because I did all of the work. I am super unsatisfied with the fact that i paid over $3000 for PennyMac to process the loan app and still had to do all of the work myself. This is unsatisfactory in my eyes and I should be contacted regarding this horrible service experience. 

Robert D.'s profile image
Robert D. 
on Birdeye

3 years ago

PennyMac is a great company that makes home mortgage very easy. I would have refinanced just to have PennyMac servicing. 

Kpanbu S.'s profile image
Kpanbu S. 
on Birdeye

3 years ago

Charisse is a wonderful human being. She is very professional, friendly, knowledgeable and empowering. I'd work with her again and again. Thank you to Charisse and all the PennyMac folks that helped me get this loan approved. It was a very easy process. 

Sara D.'s profile image
Sara D. 
on Birdeye

3 years ago

the process was smooth although it took forever to be completed 

SABRINA M.'s profile image
SABRINA M. 
on Birdeye

3 years ago

The process took way longer than expected. Would have like someone keeping me updated on the process in a friendly manner. 

JIMMY G.'s profile image
JIMMY G. 
on Birdeye

3 years ago

Professionalism, courtesy and attention to detail . No problems whatsoever. This man is very good at his job. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.