PENNYMAC

Valeria A. 

on Birdeye

5 years ago

The communication wasn't great during closing process. I shopped for a settlement agent but that wasn't reflected in the closing, which ended up being delayed by several weeks. No matter how hard I tried to have it fixed, things kept getting misunderstood by the team. 

CLAUDE L. 

on Birdeye

5 years ago

Really I would expect someone to give me a call. 

Cesar A. 

on Birdeye

5 years ago

Aida did not answer in a properly matter time. Communication was not the best. I know we are I. Hart times due to covid but I expected more from her. Her attitude voice was Not the best. She was always short on her answer and not ask for anything else we needed. I really wish I had someone else to help me. 

CYNTHIA V. 

on Birdeye

5 years ago

Good helpful employees 

Keith U. 

on Birdeye

5 years ago

Easy and efficient ! 

LENOX Buchanan J. 

on Birdeye

5 years ago

Good service except poor closing 

Ryan A. 

on Birdeye

5 years ago

Danyell was amazing. We had a little issue with some documents and she did great to convey information to me to get everything fixed and back on track with as little problems as possible. 

Jordan R. 

on Birdeye

5 years ago

The process with PennyMac was straightforward, transparent, and easy to follow. The terms of the loan were very good, and there were no surprises or hidden fees. 

Deborah S. 

on Birdeye

5 years ago

Very professional and helpful.