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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy to refinance.
5 Star experience.
This was the first time I'd refinanced my home & honestly didn't know what to expect. From the initial email I received from Blen all communications were timely & accurate. Whenever I had a question I emailed the M.A.C. team & within 1 business, I would receive reply or call. I felt the service provided was outstanding. I am in a better financial position & able to navigate these difficult time much easier. Thanks for a really totally awesome experience. Stay safe, Ken
My experience with PennyMac was awful. Jason Staples is negligent, poor communicator, & blatantly lied multiple times. When this was brought up to his supervisors, I received no phone call or apology what so ever. Unfortunately, this comment box only allows 500 words otherwise I'd provide detailed examples of this utter disappointment and failure on PennyMac's customer relations. I will never recommend PennyMac's services nor will I ever give this dereliction of a company my business again.
Efficiency, more organized
Patient and caring employees- Danyell and Gabriel.
The process was great over all. Thanks!
Really I would expect someone to give me a call.
Aida did not answer in a properly matter time. Communication was not the best. I know we are I. Hart times due to covid but I expected more from her. Her attitude voice was Not the best. She was always short on her answer and not ask for anything else we needed. I really wish I had someone else to help me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.