PENNYMAC

JEFFREY S. 

on Birdeye

4 years ago

Kelvey was great to work with. 

MICHAEL J. 

on Birdeye

4 years ago

Blen, reacted to any and all respect very fast. The only problem I have with Penny Mac is that you are over automated, and some of your stages took way too Long. If not for my Blein this loan would have been a Nightmare . 

Crystal L. 

on Birdeye

4 years ago

The professionalism and timeliness of the agent made this experience an ease! 

Tara T. 

on Birdeye

4 years ago

Closing was on the forecasted closing date before the final approvals were done, my VA funding fee was initially Not included however a note was added to the file and the process worked and the VA eligibility letter was garnered and the VA funding fee discount applied. Emails came through on time. Rachel did a great job once the process began to keep me updated. 

Roberta G. 

on Birdeye

4 years ago

If only rating Mariely Delgado's performance alone - and not the performance of PennyMac - then I would say she did a very good job of promptly and pleasantly answering all my questions. However, it took PennyMac FOUR MONTHS to complete my refinancing. My mortgage was already with PennyMac so they were aware that I made every mortgage payment on time for 3 years. Because of that, I find it totally unacceptable that I had to wait FOUR MONTHS to complete my refinancing. 

Michael K. 

on Birdeye

4 years ago

Thank you PennyMac for a seamless and streamlined refinance loan process on my home! 

Gabriel S. 

on Birdeye

4 years ago

Working with Vonnye was great! 

David J. 

on Birdeye

4 years ago

Just the professional services provided 

Alhaji S. 

on Birdeye

4 years ago

I don’t have anything else to say