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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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JEFFREY S.'s profile image
JEFFREY S. 
on Birdeye

3 years ago

Kelvey was great to work with. 

MICHAEL J.'s profile image
MICHAEL J. 
on Birdeye

3 years ago

Blen, reacted to any and all respect very fast. The only problem I have with Penny Mac is that you are over automated, and some of your stages took way too Long. If not for my Blein this loan would have been a Nightmare . 

Crystal L.'s profile image
Crystal L. 
on Birdeye

3 years ago

The professionalism and timeliness of the agent made this experience an ease! 

Tara T.'s profile image
Tara T. 
on Birdeye

3 years ago

Closing was on the forecasted closing date before the final approvals were done, my VA funding fee was initially Not included however a note was added to the file and the process worked and the VA eligibility letter was garnered and the VA funding fee discount applied. Emails came through on time. Rachel did a great job once the process began to keep me updated. 

Roberta G.'s profile image
Roberta G. 
on Birdeye

3 years ago

If only rating Mariely Delgado's performance alone - and not the performance of PennyMac - then I would say she did a very good job of promptly and pleasantly answering all my questions. However, it took PennyMac FOUR MONTHS to complete my refinancing. My mortgage was already with PennyMac so they were aware that I made every mortgage payment on time for 3 years. Because of that, I find it totally unacceptable that I had to wait FOUR MONTHS to complete my refinancing. 

Michael K.'s profile image
Michael K. 
on Birdeye

3 years ago

Thank you PennyMac for a seamless and streamlined refinance loan process on my home! 

Gabriel S.'s profile image
Gabriel S. 
on Birdeye

3 years ago

Working with Vonnye was great! 

David J.'s profile image
David J. 
on Birdeye

3 years ago

Just the professional services provided 

Alhaji S.'s profile image
Alhaji S. 
on Birdeye

3 years ago

I don’t have anything else to say 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.