PENNYMAC

Christopher C. 

on Birdeye

5 years ago

Thanks 

BENJAMIN H. 

on Birdeye

5 years ago

The process was painless. If I had questions they were answered promptly. There were no surprises at closing. 

FERNANDO G. 

on Birdeye

5 years ago

Excellent communication and closed ahead of schedule. Happy customer! 

Travis S. 

on Birdeye

5 years ago

Hi 

Cheryl B. 

on Birdeye

5 years ago

Great experience and I most appreciate how responsive the team was during the refi process. Thank you! 

ALAN L. 

on Birdeye

5 years ago

The woman, Blen Alemu made the process pleasent. She was knowledgeable, kind and patient. Thanks for everything. 

RICARDO V. 

on Birdeye

5 years ago

Had to haggle and prove that another company was giving a better rate before they offered to match. At closing was told I was receiving about a thousand, turned out they charged me about 80$ and then refunded it. I understand they are extremely busy but considering we are all struggling for money that one thousand could have helped and the constant changing at the last minute is ridiculous. Reason I stayed was because I was out the appraisal and the rate was good after they price matched. 

Damani M. 

on Birdeye

5 years ago

The communication is poor. It is almost impossible to reach a live person. 

JOHN W. 

on Birdeye

5 years ago

Thanks Pennymac! The process was great.