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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No review
This refinance process through Pennymac was very easy and stress free. They had a set time frame and even with a couple issues on the appraisal, the loan approved within the time frame.
When I called with questions, they looked into it before calling me back so that they knew what was happening with my account.
great job
Mariely updated me regularly on the status of my loan application. Often she would call me just to say that the application process was progressing normally, which gave some reassurance that all was well. The deadlines that she provided were consistently either met or exceeded.
Customer services was good, timely and made the process fairly simple to follow.
This was such an easy process. Thank you.
Required Documents list is not clear, it has a list of documents that are not required. If i have multiple documents to be uploaded, upload status doesn't show all the documents uploaded.
You can't provide enough space in this block for me to list the problems with this refi but it is safe to say that it finally got done, a little late but done. Started in mid May and did not close until Oct 13 with payoffs on Oct 19 and 23rd. I did expect some delay due to work-at-home because of COVID but problems with the closer or underwriter accepting the appraisal that I initiated in May was a major problem in the delay even though PennyMac approved it.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.