PENNYMAC

Robert C. 

on Birdeye

5 years ago

Charisse was very kind, attentive, and profession throughout our refinancing. Whenever we had a question, she was able to provide an answer quickly and so we could maintain clarity with the details. Thank you for making this process an enjoyable and stress free experience. 

Christopher C. 

on Birdeye

5 years ago

Thanks 

BENJAMIN H. 

on Birdeye

5 years ago

The process was painless. If I had questions they were answered promptly. There were no surprises at closing. 

FERNANDO G. 

on Birdeye

5 years ago

Excellent communication and closed ahead of schedule. Happy customer! 

Travis S. 

on Birdeye

5 years ago

Hi 

Francesca Le R. 

on Birdeye

5 years ago

The process took way too long. Calls were not answered and always directed to the same mailbox. It seemed like PennyMac only employs one person. While I was signing the closing documents I had questions. The notary’s attempts to reach someone and mine went no where. I felt Aida was a bit curt but tried to understand the pressure she must be under. Hire more people. Be response on a timely basis. 

Julie B. 

on Birdeye

5 years ago

Process was quick, from on line application to close. 

Hebert Garcia R. 

on Birdeye

5 years ago

Good team and great work. Communication was a little challenging due to being overseas but Ryan and Danyell made it happen! Thank you! 

Eric S. 

on Birdeye

5 years ago

We have done several loans with Pennymac, they are always very professional and fast at getting our closing done.