PENNYMAC

Joshua M. 

on Birdeye

5 years ago

Thanks for everything!!! 

Ryan R. 

on Birdeye

5 years ago

Omar made this a very easy and painless process. 

Jonathan M. 

on Birdeye

5 years ago

Overall great experience! Thank you 

TINA K. 

on Birdeye

5 years ago

Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant. 

John S. 

on Birdeye

5 years ago

So far the experience has been great. Still waiting for my refund. 

EVELYN A. 

on Birdeye

5 years ago

Katelyn Shea, Outstanding always notifying and explaining the process of refinancing. Believe me there were times when I just wanted to give up but Katelyn would again explain the process of refinancing and always assuring me. I would like to apologize to Katelyn for being so rude at times. Katelyn you are a very special person. Wishing everyone at PennyMac specially Katelyn Shea a Merry Christmas and Happy New Year. Katelyn A+++ 

Alexander C. 

on Birdeye

5 years ago

It was easy, quick experience. 

Thomas Star J. 

on Birdeye

5 years ago

Jericha was great. We had some missing documents that delayed the loan and changed my cash to close. However, she got credit issued to me and cleaned up the mess between the processor and Penny Mac. We had a missing PUD and nobody told me. That delayed the closing and if I would not have called to check on the funding, there would have been even more delay as nobody contacted me to tell me there was an issue. That was disappointing. 

Leonel M. 

on Birdeye

5 years ago

Barbara was amazing to work with. She was very knowledgeable about the process, was able to communicate effectively and timely to my request. Even with the delay I knew she was working extremely hard on my behalf to get this done for me and my family. We thank you Barbara and I hope that Tampa is warmer than Seattle!!!! Thanks again!!!!!