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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,241 reviews
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Ryan R.'s profile image
Ryan R. 
4 years ago

Omar made this a very easy and painless process. 

Jonathan M.'s profile image
Jonathan M. 
4 years ago

Overall great experience! Thank you 

TINA K.'s profile image
TINA K. 
4 years ago

Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant. 

John S.'s profile image
John S. 
4 years ago

So far the experience has been great. Still waiting for my refund. 

EVELYN A.'s profile image
EVELYN A. 
4 years ago

Katelyn Shea, Outstanding always notifying and explaining the process of refinancing. Believe me there were times when I just wanted to give up but Katelyn would again explain the process of refinancing and always assuring me. I would like to apologize to Katelyn for being so rude at times. Katelyn you are a very special person. Wishing everyone at PennyMac specially Katelyn Shea a Merry Christmas and Happy New Year. Katelyn A+++ 

Thomas Star J.'s profile image
Thomas Star J. 
4 years ago

Jericha was great. We had some missing documents that delayed the loan and changed my cash to close. However, she got credit issued to me and cleaned up the mess between the processor and Penny Mac. We had a missing PUD and nobody told me. That delayed the closing and if I would not have called to check on the funding, there would have been even more delay as nobody contacted me to tell me there was an issue. That was disappointing. 

A P.'s profile image
4 years ago

Everything went so smoothly. Since it was a refi we did not have to submit paperwork that was already in our file. Unlike some other mortgage companies. 

Leonel M.'s profile image
Leonel M. 
4 years ago

Barbara was amazing to work with. She was very knowledgeable about the process, was able to communicate effectively and timely to my request. Even with the delay I knew she was working extremely hard on my behalf to get this done for me and my family. We thank you Barbara and I hope that Tampa is warmer than Seattle!!!! Thanks again!!!!! 

JOHN HURLEY J.'s profile image
JOHN HURLEY J. 
4 years ago

It was very straight forward and quick with no problems. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,241 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.