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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,256 reviews
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Seth G.'s profile image
Seth G. 
4 years ago

She was great. Very responsive. Only issue (unrelated to her) was not informed of HUD fees until closing 

Ryan R.'s profile image
Ryan R. 
4 years ago

Omar made this a very easy and painless process. 

Jonathan M.'s profile image
Jonathan M. 
4 years ago

Overall great experience! Thank you 

TINA K.'s profile image
TINA K. 
4 years ago

Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant. 

John S.'s profile image
John S. 
4 years ago

So far the experience has been great. Still waiting for my refund. 

EVELYN A.'s profile image
EVELYN A. 
4 years ago

Katelyn Shea, Outstanding always notifying and explaining the process of refinancing. Believe me there were times when I just wanted to give up but Katelyn would again explain the process of refinancing and always assuring me. I would like to apologize to Katelyn for being so rude at times. Katelyn you are a very special person. Wishing everyone at PennyMac specially Katelyn Shea a Merry Christmas and Happy New Year. Katelyn A+++ 

Alexander C.'s profile image
Alexander C. 
4 years ago

It was easy, quick experience. 

Thomas Star J.'s profile image
Thomas Star J. 
4 years ago

Jericha was great. We had some missing documents that delayed the loan and changed my cash to close. However, she got credit issued to me and cleaned up the mess between the processor and Penny Mac. We had a missing PUD and nobody told me. That delayed the closing and if I would not have called to check on the funding, there would have been even more delay as nobody contacted me to tell me there was an issue. That was disappointing. 

JOHN HURLEY J.'s profile image
JOHN HURLEY J. 
4 years ago

It was very straight forward and quick with no problems. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,256 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.