This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Omar made this a very easy and painless process.
Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant.
Slow to respond to emails. Got duplicate automated emails.. once 10 times in 5 hours. Got 5 payoff statements in the mail with no explanation. Overall took longer than initial expectations.
Jericha was great. We had some missing documents that delayed the loan and changed my cash to close. However, she got credit issued to me and cleaned up the mess between the processor and Penny Mac. We had a missing PUD and nobody told me. That delayed the closing and if I would not have called to check on the funding, there would have been even more delay as nobody contacted me to tell me there was an issue. That was disappointing.
Everything went so smoothly. Since it was a refi we did not have to submit paperwork that was already in our file. Unlike some other mortgage companies.
Thifanie T did an outstanding job with her patience and communication. She was always prompt to reply and kept be updated on a weekly basis even if there was nothing new. She made me and my time feel valued, engaged and respected with her timelines and support. The Notary, Mr. Jones was pleasant, professional and helpful. His attention to detail, patience and information made the final closing smooth and easy. Thank you.
Barbara was amazing to work with. She was very knowledgeable about the process, was able to communicate effectively and timely to my request. Even with the delay I knew she was working extremely hard on my behalf to get this done for me and my family. We thank you Barbara and I hope that Tampa is warmer than Seattle!!!! Thanks again!!!!!
It was very straight forward and quick with no problems.
It was awesome!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.