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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
She was great. Very responsive. Only issue (unrelated to her) was not informed of HUD fees until closing
Omar made this a very easy and painless process.
Overall great experience! Thank you
Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant.
So far the experience has been great. Still waiting for my refund.
Katelyn Shea, Outstanding always notifying and explaining the process of refinancing. Believe me there were times when I just wanted to give up but Katelyn would again explain the process of refinancing and always assuring me. I would like to apologize to Katelyn for being so rude at times. Katelyn you are a very special person. Wishing everyone at PennyMac specially Katelyn Shea a Merry Christmas and Happy New Year. Katelyn A+++
It was easy, quick experience.
Jericha was great. We had some missing documents that delayed the loan and changed my cash to close. However, she got credit issued to me and cleaned up the mess between the processor and Penny Mac. We had a missing PUD and nobody told me. That delayed the closing and if I would not have called to check on the funding, there would have been even more delay as nobody contacted me to tell me there was an issue. That was disappointing.
It was very straight forward and quick with no problems.
PENNYMAC has a 4.5 star rating with 3,256 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.