PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
Select a rating
Bruno G.'s profile image
Bruno G. 
on Birdeye

3 years ago

It was very easy very pleasant and very quick. The most painless transaction I’ve ever encountered. There is no other like PennyMac. 

BRIAN A.'s profile image
BRIAN A. 
on Birdeye

3 years ago

Everything went great. Time was short, communication and needs where upfront and easy to meet. 

SIMON R.'s profile image
SIMON R. 
on Birdeye

3 years ago

The process was easier than expected 

CHRISTOPHER A.'s profile image
CHRISTOPHER A. 
on Birdeye

3 years ago

Everything was perfect except for a few days in between where I could not get a hold of anyone for about 4 days or so. But everything besides that was perfect.  

LARRY H.'s profile image
LARRY H. 
on Birdeye

3 years ago

My questions were promptly answered. I had a particular document due from me and started to give up on the loan but due to constant communication, I was able to get the document and complete the application process. 

JAMES Bates S.'s profile image
JAMES Bates S. 
on Birdeye

3 years ago

Barbara Was always there for me! 

DAVID P.'s profile image
DAVID P. 
on Birdeye

3 years ago

She went out of her way to answer all my questions. I have a very busy job and a very busy practice and she was patient with me until I was able to get back to her about something related to my loan. (I believe it was signing) I believe if it wasn’t for her, my loan Application would've stalled I have been canceled. 

Elizabeth F.'s profile image
Elizabeth F. 
on Birdeye

3 years ago

The Pennymac mortgage refiancing process was pretty seamless with great customer service and frequent updates. I would definitely recommend them. 

RUBEN B.'s profile image
RUBEN B. 
on Birdeye

3 years ago

Brandon was great- he at least got us to the finish line. We started with Victoria Zelner and got passed around to multiple people without explanation until Brandon came in the picture. The timeframe for closing seemed long based on what was explained to us, and ended up paying 2 months of mortgage waiting for this process to finish. When we tried to schedule the notary with Victoria, our communication was missed or ignored resulting in more delays (and a 2nd mortgage payment). 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.