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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was perfect except for a few days in between where I could not get a hold of anyone for about 4 days or so. But everything besides that was perfect.
My loan processor was very inconsistent in his communication. He requested same docs more than once. He will communicate something over the phone and provide something different. Closing amount had to be changed at least 4 times. No one showed up for my first scheduled closing date. I waiting outside at a starbucks in the cold for hours. Took about a week to reschedule closing, no good explanation provided. Was not told i needed to wire closing funds, notary could not accept check over $1500
My questions were promptly answered. I had a particular document due from me and started to give up on the loan but due to constant communication, I was able to get the document and complete the application process.
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Respond to emails and phone calls in a timely manor
Process went very smooth and they worked with my closing date with me having a high risk pregnancy.
Every detail was handled in a professional and timely manner . I could not be more pleased with the penny mac team that I worked with. I highly recommend them.
Had follow up calls every week to check on me and give me updates. Closed earlier then expected. Came to my house to sign and close on loan.
Process was simple and easy and was very quick and convenient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,230 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.