PENNYMAC

Bruno G. 

on Birdeye

4 years ago

It was very easy very pleasant and very quick. The most painless transaction I’ve ever encountered. There is no other like PennyMac. 

SIMON R. 

on Birdeye

4 years ago

The process was easier than expected 

CHRISTOPHER A. 

on Birdeye

4 years ago

Everything was perfect except for a few days in between where I could not get a hold of anyone for about 4 days or so. But everything besides that was perfect.  

BLAISE W. 

on Birdeye

4 years ago

My loan processor was very inconsistent in his communication. He requested same docs more than once. He will communicate something over the phone and provide something different. Closing amount had to be changed at least 4 times. No one showed up for my first scheduled closing date. I waiting outside at a starbucks in the cold for hours. Took about a week to reschedule closing, no good explanation provided. Was not told i needed to wire closing funds, notary could not accept check over $1500 

LARRY H. 

on Birdeye

4 years ago

My questions were promptly answered. I had a particular document due from me and started to give up on the loan but due to constant communication, I was able to get the document and complete the application process. 

Alex M. 

on Birdeye

4 years ago

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Elizabeth F. 

on Birdeye

4 years ago

The Pennymac mortgage refiancing process was pretty seamless with great customer service and frequent updates. I would definitely recommend them. 

DALIA K. 

on Birdeye

4 years ago

Respond to emails and phone calls in a timely manor 

MICHAEL L. 

on Birdeye

4 years ago

Every detail was handled in a professional and timely manner . I could not be more pleased with the penny mac team that I worked with. I highly recommend them.