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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My loan processor was very inconsistent in his communication. He requested same docs more than once. He will communicate something over the phone and provide something different. Closing amount had to be changed at least 4 times. No one showed up for my first scheduled closing date. I waiting outside at a starbucks in the cold for hours. Took about a week to reschedule closing, no good explanation provided. Was not told i needed to wire closing funds, notary could not accept check over $1500
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Respond to emails and phone calls in a timely manor
Process went very smooth and they worked with my closing date with me having a high risk pregnancy.
Every detail was handled in a professional and timely manner . I could not be more pleased with the penny mac team that I worked with. I highly recommend them.
Had follow up calls every week to check on me and give me updates. Closed earlier then expected. Came to my house to sign and close on loan.
Great customer service, the contact person in charge working with my loan was very patient and took the time to take care of all my needs and questions in regards to the process. 5 star service on behalf of Ms. Hagins.
Fast, friendly, professional
Process was simple and easy and was very quick and convenient.
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.