PENNYMAC

DEVON H. 

on Birdeye

5 years ago

It was awesome! 

Bruno G. 

on Birdeye

5 years ago

It was very easy very pleasant and very quick. The most painless transaction I’ve ever encountered. There is no other like PennyMac. 

BRIAN A. 

on Birdeye

5 years ago

Everything went great. Time was short, communication and needs where upfront and easy to meet. 

SIMON R. 

on Birdeye

5 years ago

The process was easier than expected 

CHRISTOPHER A. 

on Birdeye

5 years ago

Everything was perfect except for a few days in between where I could not get a hold of anyone for about 4 days or so. But everything besides that was perfect. 

BLAISE W. 

on Birdeye

5 years ago

My loan processor was very inconsistent in his communication. He requested same docs more than once. He will communicate something over the phone and provide something different. Closing amount had to be changed at least 4 times. No one showed up for my first scheduled closing date. I waiting outside at a starbucks in the cold for hours. Took about a week to reschedule closing, no good explanation provided. Was not told i needed to wire closing funds, notary could not accept check over $1500 

LARRY H. 

on Birdeye

5 years ago

My questions were promptly answered. I had a particular document due from me and started to give up on the loan but due to constant communication, I was able to get the document and complete the application process. 

DAVID P. 

on Birdeye

5 years ago

She went out of her way to answer all my questions. I have a very busy job and a very busy practice and she was patient with me until I was able to get back to her about something related to my loan. (I believe it was signing) I believe if it wasn’t for her, my loan Application would've stalled I have been canceled. 

KIMBERELY K. 

on Birdeye

5 years ago

I am not knowledgeable in the loan documents and the terms that are used and everyone that I spoke to was extremely patient with me and took their time to explain what was happening.