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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,230 reviews
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Carlos R.'s profile image
Carlos R. 
on Birdeye

4 years ago

Great customer service, the contact person in charge working with my loan was very patient and took the time to take care of all my needs and questions in regards to the process. 5 star service on behalf of Ms. Hagins. 

Jonathan C.'s profile image
Jonathan C. 
on Birdeye

4 years ago

N/A. 

Joshua K.'s profile image
Joshua K. 
on Birdeye

4 years ago

Great service and communication. 

PAUL Meyers J.'s profile image
PAUL Meyers J. 
on Birdeye

4 years ago

Fast, friendly, professional 

Malinda J.'s profile image
Malinda J. 
on Birdeye

4 years ago

Did not get weekly updates, when it can to closing there was confusion on the date 

KIMBERELY K.'s profile image
KIMBERELY K. 
on Birdeye

4 years ago

I am not knowledgeable in the loan documents and the terms that are used and everyone that I spoke to was extremely patient with me and took their time to explain what was happening. 

Anthony MCCollin S.'s profile image
Anthony MCCollin S. 
on Birdeye

4 years ago

Great job!! Thanks 

VIRGINIA BROWN G.'s profile image
VIRGINIA BROWN G. 
on Birdeye

4 years ago

Dear Representative: "Regarding the VA IRRRL process; much respect and gratitude to the Front Line Staff- Loan (2) Loan Officers, M. Cody & T. Summers, for their reliable communication, offering helpful insights and demonstrating professional knowledge concerning my many questions! Of note; the Loan Processor Ms. S. Grant was especially on point throughout the entire process..She was in a different Time Zone and yet Ms. Grant return my Phone Calls and answer my questions Early AM or Late PM! WG 

MAURICIO R.'s profile image
MAURICIO R. 
on Birdeye

4 years ago

Too many issues for an easy refinance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.