This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Compared to other mortgage financing experiences this seemed painless . Everything seemed to go smooth and on time or less time. So far I am very pleased with penny mac.
Everything went very smoothly! Thank you!
overall good experience.
My perception is that Raveena did a great job...my perception is that it took longer than it should have for her to get clarifications that I requested.
To be able to speak to a human. The portal experience and the confusing emails. I was an existing customer with a history with your company. I would assume you would like repeat business. I’m sure no one will read this or give it a second thought, but your customer service is terrible !
Sirrena was AMAZING!!! She was great at communicating and went above and beyond. I was not pleased with everyone involved, but Sirrena made up for how much the others lacked.
The communication from all PennyMac reps were 5 stars! We closed in record time and were satisfied with all elements. Brent did say I should advise all re-fi clients so they are as ready to go as we were! Thanks, Brent!!
The Pennymac Team was amazing. You guys always called us back the day. Deangelo Thurman is great at what he does, hes very patient and made sure our questions were answered correctly. Thank you
I had a much better experience when I refinanced for a lower rate before. I was expecting my Loan Officer to contact me/us a few days before the closing date to go over the final documentations and what to expect during the closing. But I heard nothing. When I tried to contact the Loan Officer, I was told that he would be out of the office for another 2 weeks and possibly would not return to PennyMac. The questions I had did not get answered. Promised refunds not received.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.