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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication, we closed within expected timeframe
I had to email multiple times to see where the loan process was at, an online loan process tracker would be nice. Think along the lines of dominoes pizza tracker only for a loan that’s hundreds of thousands instead of a ten buck pizza.
Overall experience was quick and easy.
Although my loan didn't close in the expected time frame I do understand why it took longer. Nichole was great and was able to answer my questions each time I spoke to her. Giver her a promotion.
It was a delightful and professional experience, I was told upfront exactly how the process works which I found out to be very true. Thank you PennyMac.
The whole process from start to finish took too long (4 months), resulting in me having to submit docs (pay stubs/bank statements, etc) multiple times. I continuously received emails stating that final underwriting review was pending and that I would receive an update in 5-7 days, etc. It was a very frustrating and unpleasant experience . . . Kudos to my Home Loan Specialist, Regina Lai as she kept patient and apologetic through the whole process.
Too many inconveniences
GREAT JOB
Kyle was very helpful throughout the process my wife and I are very pleased
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,880 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.