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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Luis Funes B.'s profile image
Luis Funes B. 
on Birdeye

3 years ago

Great communication, we closed within expected timeframe 

Jacob M.'s profile image
Jacob M. 
on Birdeye

3 years ago

I had to email multiple times to see where the loan process was at, an online loan process tracker would be nice. Think along the lines of dominoes pizza tracker only for a loan that’s hundreds of thousands instead of a ten buck pizza. 

DARELL H.'s profile image
DARELL H. 
on Birdeye

3 years ago

Overall experience was quick and easy. 

EUGENE S.'s profile image
EUGENE S. 
on Birdeye

3 years ago

Although my loan didn't close in the expected time frame I do understand why it took longer. Nichole was great and was able to answer my questions each time I spoke to her. Giver her a promotion. 

HARRIET N.'s profile image
HARRIET N. 
on Birdeye

3 years ago

It was a delightful and professional experience, I was told upfront exactly how the process works which I found out to be very true. Thank you PennyMac. 

Mary C.'s profile image
Mary C. 
on Birdeye

3 years ago

The whole process from start to finish took too long (4 months), resulting in me having to submit docs (pay stubs/bank statements, etc) multiple times. I continuously received emails stating that final underwriting review was pending and that I would receive an update in 5-7 days, etc. It was a very frustrating and unpleasant experience . . . Kudos to my Home Loan Specialist, Regina Lai as she kept patient and apologetic through the whole process. 

Santa S.'s profile image
Santa S. 
on Birdeye

3 years ago

Too many inconveniences 

SILVIA E.'s profile image
SILVIA E. 
on Birdeye

3 years ago

GREAT JOB 

Raymond D.'s profile image
Raymond D. 
on Birdeye

3 years ago

Kyle was very helpful throughout the process my wife and I are very pleased 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.