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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took longer than expected. Carmelita did a good job at communicating weekly and asking us for whatever documents were needed. The problems all occurred at the end. The final documents included the escrow. We did not want the escrow and we still do not know why things did not match the preliminary documents that were correct. It took endless emails and phone calls to her manager and other agents to get them corrected which spanned over 5 days.
My experience with Brittany was great
The representatives at PennyMac were pleasant and professional. Jenny German in Loan Services went out of her way to communicate and keep me informed on the status of my loan. She eliminated any anxiety I had in the processing of my loan. Thank Mac Team!!!
It was a clunky process and I received six different payoff notices. I had no idea what was going on, then the actual closing documents were incorrect the first time.
Very efficient!
It was very difficult to communicate with Michael and his team. My phone calls were never answered directly and often not at all; likewise with emails, which only received a standard answer. I would have appreciated regular (e.g weekly) updates on the progress of the refinancing. In the end, I got a good rate and the final closing went smoothly
team was great to work with thanks.
CHEREE WAS GREAT
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.