This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The positive personality of the representatives.
Tiffany is who helped me threw the whole thing . I was waiting for a call back from another member who later I found out this person did not get back to me till I reached out to Tiffany and again not her department but she got me the help I needed . Please give this young lady a raise .
Nichole was very helpful. Whenever i did not understand something i could call and she would answer or get back to me within a few minutes. She was a tremendous help and very kind. She is a definite asset to your company
This was by far the quickest and easiest refinance I have ever experienced. Max did a great job communicating everything clearly and stayed in touch every step of the way. Thier software is easy to use, helps keep the process going by letting you know immediately if you missed something and keeps all your documents organized. We also closed sooner than expected. I would highly recommend refinancing through Penny Mac to everyone. Thank you Max!
I had someone contact me during each step of the loan refinance process. Documents were easy to upload to the website and whenever I called with questions the loan specialist would explain all the terms in simple language that was easy to understand.
Great team to work with! Awesome rate and customer service was great! Thanks pmac team
My current loan is with PennyMac, so it made refinancing easier. Icenia returned e-mails on time and called to keep me with the loan progress. Thanks MAC team!
The COVID-19 going on slowled the process down, due to no one’s fault. Every one did whatever they could do.
Jenny was right on top of all me needs and was so encouraging the whole way from Start to Finish! She called and emailed every week with the process and progress with our re-financing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.