PENNYMAC

ARNEL M. 

on Birdeye

5 years ago

Always answered all of our questions right away and she updated us all the time 

ANTHONY C. 

on Birdeye

5 years ago

Thanks 

James J. 

on Birdeye

5 years ago

I referred 2 neighbors because the process was so great. Do I get any referral bonus? They both got lower rates than I did 

Amelia W. 

on Birdeye

5 years ago

The process of establishing the refinance was basically flawless and effortless. We found what was needed and the process taken care of within a few days. The loan was transferred to from the loan officer to the Processing we were not able to get her on the phone unless we called from different numbers all of the numbers given went to a voicemail she said was broken. She did not return calls or emails and we could get no one else on the phone. There was no one we could speak to other than her. 

NICOLE F. 

on Birdeye

5 years ago

Thanks 

David E. 

on Birdeye

5 years ago

Thank you 

Thomas G. 

on Birdeye

5 years ago

The real problem was with ServiceLink as the title company. They could not get the title documents correct -- TWICE. They continued to ask for information that I had given them nearly two weeks prior. ServiceLink changed the signing date twice and then attempted to do it a third time. 

Jose C. 

on Birdeye

5 years ago

I was pleased with the knowledge of the agent who helped me. He was courteous and polite, I did not feel pushed or rushed into making a decision. I would definitely recommend your organizations to friends and family. 

DYLAN H. 

on Birdeye

5 years ago

Great job overall