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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great team to work with! Awesome rate and customer service was great! Thanks pmac team
My current loan is with PennyMac, so it made refinancing easier. Icenia returned e-mails on time and called to keep me with the loan progress. Thanks MAC team!
Lack of communication and missed sla's lack of documentation requirement knowledge or communication with underwriting ineffective blame on COVID due to processing time frames however no one seemed to know what was actually needed documents requested were never actually needed or utilized. Very ineffective and inefficient process. Max was pleasant
The process was going well until it got closer to the end. Nicole was generally unprofessional and rude in her communications. She did not handle the closing process well by asking us to sign a document at the last minute and then blaming us for a delay instead of apologizing.
great customer service by PennyMac team
Documents were requested again well after I had loaded them on the Portal. For an in-house Re-fi I thought the process took too long and the underwriters were asking for documents that were irrelevant.
Everything worked out fine.
N/A
Clear, concise and professional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.