This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not at this time.
The team was great and followed through to make sure my loan was processed timely.
The process was simple and streamlined. Communication was pretty much all online, and made clear the necessary steps to complete the application. Closing was quick and professional. We have refinanced a few times in the past 20 years and this was the quickest and easiest yet.
The MAC team was agent DeAngelo was GREAT! He was prompt and consistently filled in where the loan officer was lacking. The loan officer I had, Rodrigo, was terrible. Hard to reach, never returned calls or emails and consistently provided wrong information or did not know the answers.
Jazmyne Rogers was an amazing partner through this refinance process. She checked in regularly, always answered questions, and kept me up to date. This process was far superior to my last refinance with PennyMac because Jazmyne made the difference.
Having competent people working for penny Mac. Decreasing the work load or hiring more loan officers to handle the increase work load. Actually do their jobs and not answer my questions with presumptions and giving me false timelines and hopes because they didn’t actually know the answer or do their job in getting the right answers to me.
great service
Easy, helpful and enjoyed the online interfaces
Cheree was very helpful over the phone and through email. All questions were addressed in a reasonable time frame and there weren't any surprises. It was as stress free as refinancing a home can be .
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.