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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Emilio H.'s profile image
Emilio H. 
on Birdeye

3 years ago

Not at this time. 

CHRISTINA C.'s profile image
CHRISTINA C. 
on Birdeye

3 years ago

The team was great and followed through to make sure my loan was processed timely. 

Peter W.'s profile image
Peter W. 
on Birdeye

3 years ago

The process was simple and streamlined. Communication was pretty much all online, and made clear the necessary steps to complete the application. Closing was quick and professional. We have refinanced a few times in the past 20 years and this was the quickest and easiest yet. 

Elaine V.'s profile image
Elaine V. 
on Birdeye

3 years ago

The MAC team was agent DeAngelo was GREAT! He was prompt and consistently filled in where the loan officer was lacking. The loan officer I had, Rodrigo, was terrible. Hard to reach, never returned calls or emails and consistently provided wrong information or did not know the answers. 

Anna M.'s profile image
Anna M. 
on Birdeye

3 years ago

Jazmyne Rogers was an amazing partner through this refinance process. She checked in regularly, always answered questions, and kept me up to date. This process was far superior to my last refinance with PennyMac because Jazmyne made the difference. 

RENZLE W.'s profile image
RENZLE W. 
on Birdeye

3 years ago

Having competent people working for penny Mac. Decreasing the work load or hiring more loan officers to handle the increase work load. Actually do their jobs and not answer my questions with presumptions and giving me false timelines and hopes because they didn’t actually know the answer or do their job in getting the right answers to me. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

3 years ago

great service 

Jonathan R.'s profile image
Jonathan R. 
on Birdeye

3 years ago

Easy, helpful and enjoyed the online interfaces 

DANIEL H.'s profile image
DANIEL H. 
on Birdeye

3 years ago

Cheree was very helpful over the phone and through email. All questions were addressed in a reasonable time frame and there weren't any surprises. It was as stress free as refinancing a home can be . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.