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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Cheree was amazing. I am so lucky to have been able to work with her. She sent a updated every week. Replied to voicemail in less than 15 minutes. She was very patience and understanding with explaining the process and really making sure I understood everything. She made me feel special and just another applicant. Thank you!!
We were blown away by our experience with Penny Mac. This started with Garrett Greene, who was so responsive and patient. I have been through this process many time, but never as smoothly and with as much personal attention. The pass off to Sumayyah Wiggins was smooth and provide an equal level of friendly and highly competent service. I am not just a little pleased, I can not say enough about everyone I worked with.
The process took longer than usual but understandable given the low rates and the volume of applications. All interactions with agents were pleasant and informative. Raveena Taylor, my personal navigator, was awesome!
Started the refinance process early June. Finished the closing at the end of October. The closing out of pocket expenses changed several time up until the day before the closing. Even though I have made several mortgage payments since the start of refinancing, I have ended up paying more for the closing cost than the beginning. Awful communication through out the process. No transparency. Excuses were given due to Cov-19, I want PennyMac to know I have been working Mask up, Social distancing.
Quick and painless. Got a better rate and took hardly any time.
Jazmyne Rogers, was timely, professional, friendly, and very informative. She asked questions to make sure I understood the process throughly..it was great working with her.
Great experience.Thank you pennymac.
The overall experience was quick and thorough. It was nice having the offer of streamlining come from the company that we were already dealing with, it added a sense of comfort
being that it was my first time refinancing, I chose to do it with the same bank that held my mortgage. at times I felt there was a delay in the communication. and the final cash to close was almost double of what was initially quoted when I started the process, which almost lead me to cancel the entire process. I have mixed feelings about the entire process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.