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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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George K.'s profile image
George K. 
on Birdeye

3 years ago

Professional service 

AMADO C.'s profile image
AMADO C. 
on Birdeye

3 years ago

Glad with the all loan specialist. Thanks very much. 

EDUARDO L.'s profile image
EDUARDO L. 
on Birdeye

3 years ago

Overall great service but took longer than what was agreed on. Would of liked to see at minimum weekly email updates.  

PAMELA B.'s profile image
PAMELA B. 
on Birdeye

3 years ago

PennyMac has a top notch team that works together to make refinancing easy! I appreciated the communication via phone calls and or emails... all our questions or concerns were answered immediately. Thank you! 

Jon E.'s profile image
Jon E. 
on Birdeye

3 years ago

Very nice experience and the processor was very helpful. 

Eugene L.'s profile image
Eugene L. 
on Birdeye

3 years ago

Horrible horrible communications. Took almost 5 months worst experience I've ever had with a major company 

Edward H.'s profile image
Edward H. 
on Birdeye

3 years ago

Lack of communication. It took 3 months to close. More than double what we were originally told. Too many unnecessary emails. Had to send the documents Multiple times. The whole process was drug out and it became a pain in the ass. We never had any Issues with pennymac in the past. The person who we originally started the loan with, Angel Potts was wonderful and very helpful, but things went wrong when she passed us onto Lauren Aslin. 

NICHOLAS S.'s profile image
NICHOLAS S. 
on Birdeye

3 years ago

It could not have been easier. The team was attentive and the process fairly seamless. 

Allen W.'s profile image
Allen W. 
on Birdeye

3 years ago

The process was much easier than anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.