PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
NANETTE R.'s profile image
NANETTE R. 
on Birdeye

3 years ago

Efficient with each step of the process clearly outlined. 

Monica R.'s profile image
Monica R. 
on Birdeye

3 years ago

My experience was stressfully too long and not clear. I'm humble and grateful that it's finally complete. 

Suzanne D.'s profile image
Suzanne D. 
on Birdeye

3 years ago

Appreciated the weekly status updates and electronic document submission and signatures. 

Yanael R.'s profile image
Yanael R. 
on Birdeye

3 years ago

My wife and I are extremely pleased with the entire process and costumer service with received. PennyMac Team made this experience a GREAT one. Thank you! 

TERRY A.'s profile image
TERRY A. 
on Birdeye

3 years ago

Great 

Patrick M.'s profile image
Patrick M. 
on Birdeye

3 years ago

Our loan service would have been improved with better communication. The lack of communication to my emails resulted in a delay in the approval process. The approval process took over two months when we were told less than 45 days to close. Lastly, we received zero communication about the closing day. I confirmed the closing costs over the phone prior to closing, then at closing a much higher dollar amount was requested to close.Other information was missed too. This was extremely frustrating. 

ANDREW K.'s profile image
ANDREW K. 
on Birdeye

3 years ago

Kelsey. Kelsey made it great. 

WILLIAM F.'s profile image
WILLIAM F. 
on Birdeye

3 years ago

Good experience overall. 

JACQUELYN B.'s profile image
JACQUELYN B. 
on Birdeye

3 years ago

I was very please with the services I received from Penny Mac on my refinance, the Penny Mac team kept me informed and responded to my email inquires in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.