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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Efficient with each step of the process clearly outlined.
My experience was stressfully too long and not clear. I'm humble and grateful that it's finally complete.
Appreciated the weekly status updates and electronic document submission and signatures.
My wife and I are extremely pleased with the entire process and costumer service with received. PennyMac Team made this experience a GREAT one. Thank you!
Great
Our loan service would have been improved with better communication. The lack of communication to my emails resulted in a delay in the approval process. The approval process took over two months when we were told less than 45 days to close. Lastly, we received zero communication about the closing day. I confirmed the closing costs over the phone prior to closing, then at closing a much higher dollar amount was requested to close.Other information was missed too. This was extremely frustrating.
Kelsey. Kelsey made it great.
Good experience overall.
I was very please with the services I received from Penny Mac on my refinance, the Penny Mac team kept me informed and responded to my email inquires in a timely manner.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.