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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,879 reviews
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JAMES G.'s profile image
JAMES G. 
5 years ago

I suppose that if we all were not dealing with an international pandemic, then our communication contact would have been less challenging. 

Brittany J.'s profile image
Brittany J. 
5 years ago

Very easy overall experience to refinance. 

Carlos Ruiz S.'s profile image
Carlos Ruiz S. 
5 years ago

A special thank you to Erika and the whole team for the patience and guidance throughout the whole process. It was a nice, clear and and good experience overall. My wife and I for sure will recommend PennyMac to our friends! ;) 

Tony A.'s profile image
Tony A. 
5 years ago

My Agent Kami W was the greatest from start to completion. 

Carolyn H.'s profile image
Carolyn H. 
5 years ago

That I was able to close , and now I have a better rate and payment. 

Andrea W.'s profile image
Andrea W. 
5 years ago

Great customer service. Had a glitch at closing but was rectified satisfactory. 

Evan G.'s profile image
Evan G. 
5 years ago

Horrible company to work with. It would have been easier to go with another. Refinancing with the same company using a streamlined type of loan should be faster than 7 months. Be prepared to wait and wait. The previous loan was set on autopay. We were advised to take it off because of the quick loan process. Every single month up to closing we were asked to pay the mortgage last minute and new doc rqsts Previous 2550, new 2300. 7 months difference is $1,750 that we had to pay waiting to close. 

Claudia R.'s profile image
Claudia R. 
5 years ago

It was very good 

JAZMINE J.'s profile image
JAZMINE J. 
5 years ago

My loan officer Kami was amazing. She stayed on top of things even when out of her control. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,879 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.