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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall went very well. Molly was responsive and always got back to me in a timely manner.
Horrible company to work with. It would have been easier to go with another. Refinancing with the same company using a streamlined type of loan should be faster than 7 months. Be prepared to wait and wait. The previous loan was set on autopay. We were advised to take it off because of the quick loan process. Every single month up to closing we were asked to pay the mortgage last minute and new doc rqsts Previous 2550, new 2300. 7 months difference is $1,750 that we had to pay waiting to close.
It was very good
Thank you Lauren!
Jenny German is very professional. She made my whole refinance process go as smoothly as possible. I would highly recommend her to friends and family. She’s the best! Thank you so much. What a wonderful experience. Tony Santi
Everyone was very promptly in questions that I had and very clear on the timeline and what was expected
The customer service was great. However, I wasn't thrilled with how long it took to close. I believe we started June/July & didn't close until October. Theurty was wonderful at always calling me back promptly to let me know they were working on it & keeping in touch with me about items needed. He did a wonderful job.
Kelsey answered all my questions no matter how silly and no matter how many times I'd asked the same question(s). She was very sweet and always had patience! She's a great asset to your team..
The refinancing experience was relatively straight forward.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.