PENNYMAC

Sheri J. 

on Birdeye

5 years ago

The entire refinance process was without issue and every employee was such a pleasure to work with. Each one engaged me as if I were their only client and treated me not only professionally, but also with kindness and care. I highly recommend PennyMac- the whole process couldn’t have gone better! The documents were accurate and the notary was great! 

Sue R. 

on Birdeye

5 years ago

Overall went very well. Molly was responsive and always got back to me in a timely manner. 

Evan G. 

on Birdeye

5 years ago

Horrible company to work with. It would have been easier to go with another. Refinancing with the same company using a streamlined type of loan should be faster than 7 months. Be prepared to wait and wait. The previous loan was set on autopay. We were advised to take it off because of the quick loan process. Every single month up to closing we were asked to pay the mortgage last minute and new doc rqsts Previous 2550, new 2300. 7 months difference is $1,750 that we had to pay waiting to close. 

KENDRICK W. 

on Birdeye

5 years ago

The experience was great and thanks for the opportunity to save money. 

TARA N. 

on Birdeye

5 years ago

Things needed to happen in a timely fashion not almost 3 months to refinance they also requested the same paperwork twice which makes me feel like they thought I did not have money and it seems like nothing happened till I told them I was going to go with another company after that I signed in 3 days 

ANGELA M. 

on Birdeye

5 years ago

Got calls back from agents same day. 

Jairo G. 

on Birdeye

5 years ago

Great fast experience! No problems excellent costomer service, highly recommended!!! 

Amy Q. 

on Birdeye

5 years ago

Poor communication 

BETHLEHEM A. 

on Birdeye

5 years ago

Na